This is the worst hotel I have ever stayed in. Sheena was unwelcoming and unfriendly, and seemed to spend most of her time propping up the bar. When we complained about service we were told that this is a one star guest house, not a hotel as advertised. Our rooms were dirty and cold, with light bulbs and hairdryers not working. At breakfast we had to make our own tea, coffee and toast [never done this before] 10 of us came down to Oban for my brothers wedding and none of us would ever stay here again. We also asked Sheena on Saturday if my disabled mother could come in and wait for the rest of the family, she suggested we go to another hotel, is it just me or is this appalling behavior? As I said we will never go here again, and I would never recommend this place to anyone else EVER.
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- Also Known As:
- Kelvin Hotel Oban, Scotland