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“Great value for money” 5 of 5 stars
Review of BEST WESTERN Summerhill Hotel And Suites

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BEST WESTERN Summerhill Hotel And Suites
3.5 of 5 Hotel   |   20 Summerhill Court | Lang Stracht, Aberdeen AB15 6TW, Scotland   |  
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Ranked #19 of 63 Hotels in Aberdeen
Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great value for money”
5 of 5 stars Reviewed September 3, 2013

Was a little dubious after reading other reviews but got such a good offer for a weekend away -DBB- that we couldn't resist it.On arrival we could see what people meant about the outside. However inside it is a different story. Check in straight forward and helpful.Good rooms, nicely decorated, lots of free goodies- daily, and choices for both menus for a 3 course meal each night all for the cost of £22 pp per night!
Don't miss out!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
summerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review, September 12, 2013
Dear Kjsss

Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site.

I will pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, your kind comments were well received by all.

Overall thank you for your positive feedback it is always nice to hear that our facilities have met our guest expectations.

Myself and the team look forward to welcoming you back in the near future.

Thanks again.


Marc A Adams
General Manager
manager@summerhillhotelandsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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276 reviews from our community

Traveler rating
    104
    95
    33
    32
    12
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31
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85
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Glasgow, Scotland, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 2, 2013

I would highly recommend the Best Western Summerhill Hotel. Staff were courteous and helpful. Hotel was immaculate. Food gorgeous. Fantastic value for money with our groupon deal. Hotel rooms are clean and comfortable and you are left an array of complimentary gifts from crisps, fruit, choc bars, bottled water, juice, toiletries...each day.....very generous indeed. The only downside to this hotel i would reckon is the pub underneath and the carpark...my only gripe, apart from that an excellent stay. You are approx 4 miles from the city centre and a No. 23 bus facing the hotel will take you in. I found Aberdeen city centre to be immaculate with a good selection of shops and bars and since the weather was so good this weekend we walked down to the beach :-) We will return :-)

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
summerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review, September 12, 2013
Dear AliMackenzie

Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site.

I will pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, your kind comments were well received by all.

Overall thank you for your positive feedback it is always nice to hear that our facilities have met our guest expectations, I am glad you appreciated the small touches we include for our guests.

Myself and the team look forward to welcoming you back in the near future.

Thanks again.


Marc A Adams
General Manager
manager@summerhillhotelandsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 31, 2013

hi ,,my hubby&i stayed at this hotel for1 ngt &it was absolutely fab... room was spotlessly clean&staff very helpful, we couldn't fault this hotel in any way what so ever.....thank you ,,,we defo will be back asap...mari&brian logan.

Room Tip: it was fab ...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
summerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review, September 12, 2013
Dear mari m

Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site.

I will pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, your kind comments were well received by all.

Overall thank you for your positive feedback it is always nice to hear that our facilities have met our guest expectations.

Myself and the team look forward to welcoming you back in the near future.

Thanks again.


Marc A Adams
General Manager
manager@summerhillhotelandsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 28, 2013 via mobile

Hotel is clean and tidy and food in the restaurant was good. Room small but adequate, very hot though even on a mild evening, unAble to open the window to any degree to get fresh air in and no air con or even a fan. Ok for one night but if staying any longer I'd look elsewhere .

  • Stayed August 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
summerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review, August 29, 2013
Dear Pickles7687

Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site.

I will discuss your comments with the team, our windows all have restrictors fitted to them as in the current age of health and safety we are tasked in ensuring any risk is eliminated to the general public.

Within our guest directory we do state that fans are available upon request for our guests and are available by contacting the reception team.

Overall thank you for your feedback as only through guest feedback can we ensure we are meeting guest expectations and adapt our service levels for our guests needs.

Thanks again.


Marc A Adams
General Manager
manager@summerhillhotelandsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cumbernauld
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2013

Stayed at this hotel at the weekend. Could not fault it in anyway. It was spotlessly clean, comfy welcoming room and the refreshments provided were a nice touch. The staff could not do enough for you even although the hotel was very busy - they always had a smile on their face and really did welcome you, their manager Marc should be very proud of them all!! We had an excellant meal on our first night and relaxed in the cosy bar. I do know what some of the reviews meant by the entrance/housing estate but don't let that put you off as the inside, staff, and fab deal says it all. I must add that the beds were sooooo comfy and the pillows too. I meant to look at the label on the pillows for me to try and buy them but forgot. Thank you again - will return.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
summerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review, August 28, 2013
Dear Catherine h

Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site.

I will pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, your kind comments were well received by all. We are extremely proud of the team as we realise it is just as much about the staff as much as the hotel facilities.

Overall thank you for your positive feedback it is always nice to hear that our facilities have met our guest expectations, if you would like to email me I will certainly share the details of our pillow suppliers as the pillows are the best we have managed to source.

Thanks again.


Marc A Adams
General Manager
manager@summerhillhotelandsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wick, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 26, 2013

After reading some reviews on this hotel we were a bit dubious about going. However, we could not fault the hotel in any way. The place was spotless, the staff helpful, friendly and very efficient. I would say they went the extra mile to make our stay so comfortable. The room had so many extras, water juice, biscuits, complimentary toiletries which made the stay so much more pleasant. The food was excellent and we found the deal most generous. We have, in fact, booked for another stay as it was one of the best we have had. For those without a car a 'bus stop is just outside the main door and a pleasant ride to the city centre. Thank you all at Summerhill for making the stay so enjoyable.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
summerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review, August 28, 2013
Dear DMB0912

Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site.

I will pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, it is always a pleasure to hear our guests have enjoyed there stay with us and more importantly that guests re-book with us.

Overall thank you for your positive feedback it is always nice to hear that our facilities have met our guest expectations, we look forward to seeing you on your return.

Thanks again.


Marc A Adams
General Manager
manager@summerhillhotelandsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hebburn, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 23, 2013

My husband and I stayed at the hotel for a weekend from the I have to say I really enjoyed it.I wasnt sure what to expect as the hotel itself is situated in what looks like a housing estate but dont let that put you off, once inside it was beautiful and very very clean, the receptionist on duty was so friendly,polite and very helpful which set a good example of what a hotel should be ,our room was lovely very very clean and the extra`s such as biscuit ,coffee,crisps juice etc,The food was really tasty and big portions too ,again the staff were polite and extremley helpful,I would just like to congratulate the Summerhill Hotel on such a great job in creating a warm and friendly hotel, next time we visit Aberdeen I know where I will be staying

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
summerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review, August 26, 2013
Dear Lynne L

Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site.

I will pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, over the past six months we have went through a major period of change with upgrading of bedrooms and public areas but more importantly focusing on guest expectations and feedback.

Overall thank you for your positive feedback it is always nice to hear that our facilities have met our guest expectations, whilst unfortunately there is little we can do to enhance the car park.

Thanks again.


Marc A Adams
General Manager
manager@summerhillhotelandsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Summerhill Hotel And Suites

Address: 20 Summerhill Court | Lang Stracht, Aberdeen AB15 6TW, Scotland
Phone Number:
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #19 of 63 Hotels in Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Summerhill Hotel And Suites 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
BEST WESTERN Summerhill Hotel & Suites is offering a choice of 23 standard rooms and 22 suites with modern styling. Selected rooms offer views across the Grampian region and sea views on a clear day.Come and relax, soak up the atmosphere in our modern stylish Bistro conservatory Restaurant which offers a wide range of dishes to suit your taste. Whether it’s a light lunch, high tea or leisurely Dinner, a warm welcome awaits at BEST WESTERN Summerhill Hotel & Suites.Our contemporary lounge bar offers a wide range of fine wine, spirits beers and cocktails. Whether it’s a quick drink after work, a bar meal or socialising with friends you’ll find this the ideal place to meet up. ... more   less 
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Also Known As:
Summerhill Hotel And Aberdeen
Summerhill Hotel Aberdeen
BEST WESTERN Summerhill Hotel And Suites Aberdeen, Scotland

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