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“Excellent Location, brilliant value for money and amazing staff” 5 of 5 stars
Review of Holiday Inn Express Aberdeen City Centre

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Holiday Inn Express Aberdeen City Centre
3.0 of 5 Hotel   |   Chapel Street, Aberdeen AB10 1SQ, Scotland   |  
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Ranked #30 of 62 Hotels in Aberdeen
Galway, Ireland
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Excellent Location, brilliant value for money and amazing staff”
5 of 5 stars Reviewed October 8, 2012

We stayed in this hotel from 04th to 6th of October. It was just off the main street which is Union Street. Its about a 10 minute or so walk from the main bus station. There is a taxi rank at the top of the road but when we needed a taxi back to the bus station we just ordered one from reception and they were so helpful. We booked it on their website and a buffet breakfast was free. Loved the breakfast scrambled egg was lovely and orange juice was just great. Wasn't too keen on the sausages but thats because we didn't go down for breakfast until late the first day but the second day we went in early and everything was so nice. The room was a nice size had a double bed and sofa as 3 of us were staying. It was quite a hot room even with window open but that still was ok. We had room 220. Bathroom was lovely the door is on a double hinge so the same door is for the main bathroom and loo. Brilliant as someone could be using the sink and another using the loo. Room was so so clean. Staff were so helpful asked about internet and they told me that we were entitled to 30 minutes a day free wi-fi which I wasn't expecting and its a great bonus. Also there is a coin pay computer in lobby you get 11minutes for 1 pound. There are vending machines plus an ice machine in lobby and as a bonus there is coffee to go for staying guests for free which i have never seen before in a hotel. We had a drink in the bar the night before we left nice and cosy area just before you get to the breakfast area helpful, friendly staff. Would stay in this hotel again for sure as its close to everything with friendly staff and great accommodation.

Room Tip: We were staying in 220 its a non smoking room with a double bed which is so nice and sofa bed. It se...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, October 19, 2012
Many thanks for your brilliantly comprehensive review ashb83

It was fantastic to read that you had enjoyed your stay and appreciated the helpful staff at reception. Glad you could take advantage of the 30 minutes free wifi during your stay too although we will hopefully be extending the free useage period in the near future making the hotel even better value for money.

I hope you had a good journey back to Galway and are able to visit Aberdeen again soon.

Regards

Murray
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436 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
Lossiemouth, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 6, 2012

this hotel is spotless the staff are all friendly and great breakfast and so central for all the shops would recomend this hotel to anybody wee go 5 or 6 times a year maybe more wee have just booked again for another 2 nights in two weeks time could not ask for better .

Room Tip: wee always ask for a room at the back its nice and quiet .
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, October 19, 2012
Thank you very much for your review annalexander242

It's particularly pleasing to read good comments from our valued regular customers and I'm delighted that you enjoy staying so much.

See you in 2 weeks!

Murray
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Aviemore, United Kingdom
Top Contributor
60 reviews 60 reviews
18 hotel reviews
Reviews in 32 cities Reviews in 32 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 5, 2012

Stayed here for work, just right. Friendly staff and sorted out my tv when I couldn't get it to work.

Will return soon when work in the area beckons. Rooms were clean and tidy and a really comfy bed..... Great spot for exploring the city.

Thanks

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, October 19, 2012
Many thanks for your kind comments BoringMiller

Glad you enjoyed your stay and we look forward to seeing you again soon.

Regards

Murray
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Newcastle-Upon-Tyne
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 26, 2012

Just off Union Street, central location. Check-in was quick. Room was big enough, clean and comfortable. My room was on the 4th floor, it was quiet and the temperature wasn't too high like a lot of hotels - I slept very well. Tea making facilities in the room and a large flat screen TV. Bar and restaurant, neither of which I used (plenty of choice for places to eat within a few minutes walk). Breakfast was OK, self service. Only fault I can find with this place is the fact they allow people to smoke in the rooms at all. The hotel was full and they could only offer me a 'smoking room'. The receptionist did say the rooms get freshened up each day but to a non-smoker's nose it is still very obvious. Reasonably priced and the rate included breakfast.

Room Tip: Specify a no smoking room when making your booking.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, September 30, 2012
Thanks for taking the time to leave your review MarkandJill

It's good to read that you enjoyed your stay and I'm sorry we were unable to offer you a non-smoking room. You will however be happy to hear that we plan to convert all of our smoking rooms over the next few months so that the hotel will soon be 100% non-smoking.

Regards

Murray
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Glasgow, United Kingdom
Top Contributor
60 reviews 60 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 25, 2012

Budget hotel, excellent value for money. Nice clean rooms with toiletries supplied.
Reception staff friendly and helpful. Quiet room as requested to rear. Plenty choice at
breakfast with both hot and cold food on offer. I will be back.

Room Tip: Ask for quiet no smoking room. Do it online.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, September 30, 2012
Many thanks for your great positive comments skotia.

We're really glad you enjoyed your stay and look forward to welcoming you back soon.

Cheers

Murray
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fraserburgh
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 21, 2012

staff welcomed us as we entered the door very nice and freindly.very handie for city centre you can walk or there are plenty bus,s 100 metres away ony disadvantage is the limited parking.we were at the rear of the building and very quite. when you see what you get for breakfast it was good value.what i might sugest is alternate with bacon and eggs

Room Tip: all rooms we have been in ok
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, September 30, 2012
Many thanks for your comments john c, we're very glad you enjoyed your stay and appreciated the great central location of the hotel.

Regards

Murray
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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 16, 2012 via mobile

Okay, the hotel was nice & the staff were friendly but thats where the positives stop for me. The room was like a bloody sauna! To make matters worse there was a taxi rank & an all night bakers below our bedroom window, the noise went on until 4.30-5 in the morning! Basically didnt sleep all night. Also add a tenner on 2 the price of your stay because the hotel carpark is tiny & very little chance of a space, theres a multi story carpark a 30 second walk from the hotel but you will need to pay a tenner. The complimentary breakfast has a limited selection as well, only hot food was beans, sausage and egg, was expecting a bit more to be honest. The hotel would be fine i suppose if your room was to the rear of the hotel to our luck ours wasnt. Overall dissapointed, wont be back

  • Stayed September 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review, September 30, 2012
Thank you very much for your review Steven-h-83

It's good to read that you found the hotel and staff nice but I'm sorry the room was too warm for you and that you were disturbed by noise from outside. Our location is one of our biggest assets but it does unfortunately go hand in hand with the fact that the city centre can sometimes be a little noisy. The hotel's location does also mean that our parking area is very small but this is not usually a big problem due to the multi-storey being free of charge between 10pm and 8am (1pm on Sundays)

Our breakfast is done to a strict standard which is the same as can be found in all Holiday Inn Express hotels in the UK, I'm very sorry that this was less than you might have been expecting.

Regards

Murray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Aberdeen City Centre

Address: Chapel Street, Aberdeen AB10 1SQ, Scotland
Phone Number:
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#15 Family Hotel in Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Aberdeen City Centre 3*
Number of rooms: 155
Official Description (provided by the hotel):
The Holiday Inn Express Aberdeen City Centre Hotel is situated in the West End of Aberdeen City Centre within easy walking distance of all the City Centre attractions. The hotel is only a stone's throw from Union Street and is ideally situated for your business or leisure stay. Holiday Inn Express is the common sense choice for the value-conscious traveller. All of our bedrooms boast a power shower, direct dial telephone and satellite TV channels. There's a bar in the hotel and many restaurants and pubs close by including the stylish new Albyn Restaurant & Bar just 5 minutes away. The Holiday Inn Express Aberdeen City Centre Hotel is the perfect base to explore Royal Deeside, The Whisky Trail, the many Castles or some of the North East's Championship Golf Courses. If you are travelling to Aberdeen on business, the Holiday Inn Express Hotel is located close to many large companies such as Shell, Exxon Mobil and BP. At the Holiday Inn Express Aberdeen City Centre Hotel we also have 2 superb air-conditioned meeting rooms with natural daylight which can accommodate up to 40 delegates theatre style. ... more   less 
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Also Known As:
Holiday Inn Express Aberdeen City Centre Hotel Aberdeen
Express Aberdeen City Centre
Aberdeen Holiday Inn
Holiday Inn Express Aberdeen City Centre Scotland

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