Part of our ancestry is from the Aberdeen area. This was a good hub for searching. After finally finding a place to park and walking to the reception area, we were greeted warmly and taken to our room. It was on the 3rd (British) 4th (American) floor. We were offered help with our luggage. The building itself has existed for a while, but we found our 1-bedroom, bath, kitchen, and living room to be in excellent condition. The kitchen and bath were a little small, but usable. There were great views of Aberdeen from the front windows. The views at night were enjoyable also. Breakfast and laundry facilities are in the basement. The wait staff for breakfast were courteous and helpful. The breakfast offerings (which were included with our stay) were quite good. I did order porridge one morning and was surprised to find it was from a packet! Other than that we had good breakfasts.
The laundry room is used by all the rooms at Skene House Holburn and, aside from badly needing repair or replacement, does not have enough washers or driers for those who need/want to wash their clothes. We ended up bringing our not quite dry laundry up to dry in the room so we could go to bed. There is detergent available in the laundry for the guests' use.
There is no air conditioning, which we did not find a problem. A fan was located in the room.
The stairs. We used Booking.com to reserve our room. It did not state that at least part of the hotel has no elevator. That would have been helpful in order for us to request a room on a lower floor. Also, there is free parking (a real must for in town Aberdeen) but the web site for Skene house and Booking.com gave no clue how to locate it in order to check in easily and not have to pay the fee for on street parking. That should be easily correctable.
When I checked tripadvisor I found that some sections of the hotel have an elevator.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you very much for taking the time to write a review of your recent stay with us. I was delighted to read that you enjoyed your stay at Skene House and that my staff provided a warm welcome to you.
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I was a little disappointed to read your comments regarding the laundry facilities; we have 2 types of suites at Skene House Holburn, Executive and Superior. The executive suites are at a lower rate and do not come with Washer/dryers, however all our Superior suites do have washer dryers in them. We shall pass on your comments to pur Maintenance team so they can investigate this.
Due to the nature of the building we are unable to install elevators. I will contact Booking.com to make sure they are aware we have no elevators at Skene House Holburn. I shall also put a note on your profile so that if you wish to stay again, we shall try and allocate a lower floor.
I hope we have the opportunity of welcoming you back in the near future.
Manager – Skene House Holburn
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.