This week I have stayed in 2 hotels this one in Aberdeen and the Double Tree in Leeds. They were about the same price, but they could not have been more different! The Double Tree was excellent, this was awful. True this was conveniently located. But it was very expensive for what you get. Parking was free, for a limited amount of cars access was very poor risking damage to your car. Rooms had small TV's and very limited choice of channels. There was Mold on the shower curtains, they provided the smallest piece of soap I have ever seen (FOC). Shampoo was extra cost. I forgot my toothbrush - extra charge of £5 ($7.50). Towels rough and old. Access stairs between the floors were filthy, There were even old packets of cigarettes left on the floors as well. Breakfast was extra (of course) and was was a low standard. In fact they did not loose an opportunity to save money while charging as much as possible for what other hoteliers would provide foc. So I looked up who owns Travel Lodge - seems Goldman Sachs is a co-owner. Given a choice, spend your money somewhere else, this is very poor quality and very expensive.
You can get much better value unless you are desperate choose another hotel!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 week ago
Thank you for your review HOTEL-CALIFORNIA-101. We do expect our hotels to be cleaned to a specific high standard and we are really sorry to learn that the cleanliness of our rooms and public areas did not meet with our expectations. Unfortunately as part of our brand standard we do not provide toiletries and we often find our customers prefer to bring their own, although any forgotten items can be purchased from our vending machine in reception. We’d like to be able to investigate your concerns, to help us contact you please visit our website and select the Contact Us button and please be sure to indicate that you have left a TripAdvisor review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.