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“Easily the best City Centre Hotel in Aberdeen” 5 of 5 stars
Review of Carmelite

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Carmelite
4.0 of 5 Hotel   |   Stirling Street | Merchant Quarter, Aberdeen AB11 6JU, Scotland   |  
Hotel amenities
Ranked #43 of 63 Hotels in Aberdeen
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Easily the best City Centre Hotel in Aberdeen”
5 of 5 stars Reviewed January 10, 2013 via mobile

We stayed here for our Anniversary between Christmas & New Year (the Wife's idea to get married at that time of year, not mine!)

The location is simply perfect for the city centre! A couple of minutes walk for the train station and all main shopping areas but its also tucked away from the main hustle & bustle. If driving you can take advantage of their secured covered parking which is only a 2 minute walk away and very reasonably priced too.

We stayed in the Cabanel Suite which is simply amazing and well worth shelling out a little extra for. I have also seen the design rooms which are very nicely done and look to be a bit of a bargain to me.

The girl on reception when we checked in was simply lovely. She took me to the parking garage, arranged ice bucket and champagne glasses (for the champagne which we has cheekily supplied ourselves to save a few pennies) and couldn't have been more helpful but was never over bearing.

We didn't eat in the Hotel but opted to go to nearby Musa instead - I will write a review for that when I get a minute but to be honest, I wish I'd stayed in and eaten at the Hotel.

Breakfast the next morning was very good. A simple help yourself selection if fruit, juices, cereals, pastries etc all nice ' fresh and well presented. Then there was the cooked menu full of just about anything you could want for breakfast / brunch. When my "Full Scottish" arrived I was impressed. Nicely presented, very well cooked and very tasty. Best of all, the man serving breakfast was polite and jolly and everything was the service was very efficient.

There's no hiding the fact that the Carmelite has received some bad press but I just couldn't see any justification for it. It's clear that money has been spent on upgrading this Hotel and I hope the reviews are more positive from now as this place deserves to be much higher up the "charts" than it is.

The whole Market Street area is fighting to shake off its reputation for being a bit run down and it's gradually working. It's not perfect but it's getting there! Give of a go!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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401 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Edinburgh
1 review
3 of 5 stars Reviewed January 6, 2013

Stayed here overnight as I was in Aberdeen for a birthday. I booked a standard single room which was on the second floor. The room and bathroom were clean and the bed a 3/4 size - plenty of room for just me, and it all looked very trendy as it was one of the recently refurbished rooms. The internet connection was great too (I didn't try the TV), and turned out to be about a 1 minute walk from where the party was.

Unfortunately the room was at the front of the hotel overlooking Stirling Street and the pubs opposite. Being a Saturday night I was treated to the clanging tones of the weekend revellers, both drunken karaoke and kick-out time, from about 12am until 1.30am, followed by the emptying of the bottles by the pub staff. I had to double check the window wasn't open as it the sound was so loud. Then I was woken by the rubbish collection at 6.30am, reverberating heavily along the small street. Combined with a strange low hum from an unidentifiable source somewhere in the room, it was not the best night's sleep I've ever had. I had to wonder why the hotel, after clearly spending quite a bit on the refurb, didn't at least fit curtains to dampen the sound from outside.

It would have been nice to have some toiletries in the bathroom other than squirty hand soap, and even better to have hot water when I'd come in that evening hoping for a bath, but the shower in the morning was warm enough. I'd seen the room advertised for £35, but opted to pay £45 to include breakfast. A bit of a con I think, as it only included the continental breakfast bar (only £6.50 on the menu); if you'd like any hot items they are added on at an extra charge.

I would have liked to have mentioned these niggles to hotel staff, but wasn't asked on check-out how I'd found my stay. I was, however, quite glad someone came to the reception desk, as often it appeared unmanned, with no staff in sight and I had a train to catch.

Overall, not a terrible wee hotel, and it looks very smart, but I there is no way I'd pay the midweek prices. Especially without proper soap in the shower.

Room Tip: Ask for a room at the back
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  • Stayed January 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Top Contributor
109 reviews 109 reviews
24 hotel reviews
Reviews in 45 cities Reviews in 45 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed January 5, 2013

I was fortunate enough to stay in a "designed" rooms (on business) which was lovely. The bed was huge, so comfortable and the bathroom gorgeous. Everything was clean and to a high standard. I was only there for one night, but would have quite happily spent a week in that bed! The hotel service was good - staff chatty and friendly (my key card didn't work initially, so I was escorted back to my room by the reception guy to check it was all ok), and the ground floor bar/dining area was also nice - atmospheric was a lively piano player and comfy sofas. The only quibbles would be the lack of double glazing which meant there was a fair bit of noise from the road - being quite close to Union Street I'd imagine this is a problem at weekends! But the bed was so comfy and with a pair of ear plugs I didn't really care!

Room Tip: Go for a designed room - the bed is worth the money!
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lerwick, United Kingdom
Top Contributor
87 reviews 87 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 4, 2013

Over two stays, it was really good. I'll get the bad out of the way first: on our first stay there was damp in the bathroom and also the balcony (although it was not one to access for guests) looked dirty and was covered with cigarettes which was a bit of a disgusting view. However, after a brief complaint, the staff were very apologetic and offered a free night in one of the best suites in the hotel. Despite this, everything else was excellent from polite service to tasty breakfast, clean sheets to complimentary toiletries. And needless to say, we came back for our free stay and another night, and this time had no complaints. Nice and clean as expected from the previous stay and very comfortable beds in the enormous suite. Would recommend.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Aberdeen, United Kingdom
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 29, 2012

Never actually stayed at the hotel but I often enjoy going to the bar and have casual lunches. The overall vibe of the hotel is really nice, awesome to have your friday or saturday drinks with your mates and friends. The staff is always nice ...

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen
Top Contributor
110 reviews 110 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 18, 2012 via mobile

Only ate at the Carmelite as a quick dinner with a friend to get a catch up.

The food was amazing, well cooked, presented and had real flavour.

However the service was friendly but staff uniform wasn't worn by one member of staff. Restaurant carpet badly needs replaced too.

Will be back though!

  • Stayed December 2012
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
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Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 7, 2012

Having read the various reviews, I have to agree with most of them, both the good and bad when I stayed there for a week recently on a business trip. First the bad:

1. Had a room on the first floor which was extremely noisy, especially when there was a karaoke night in the bar (this finished at midnight).
2. My room wasn't cleaned for the first two days I stayed - no explanation given.
3. The restaurant is a bit shabby and needs some redecoration.
4. The reception is normally unmanned, but when I asked at the bar for service, a manager arrived very quickly.
5. For this price, I'd expect a gym.
6. The area in which it is located is very shabby.
7. No satellite TV.
8. No toiletries in the bathroom.

Then the good:

1. I found service in the bar and restaurant to be very good.
2. The food was excellent - I had breakfast every day and dinner twice. However, I'd probably get tired of the menu if I stayed longer, and the absence of salt was strange to say the least.
3. The hotel was very convenient for both business and shopping and I didn't need a taxi to get anywhere.
4. The decor was quirky and not to everyone's taste, but I found it a welcome change from the norm.
5. The room was comfortable (if noisy), though having to boil water on the floor and the absence of a wardrobe was strange.

Would I stay again? Probably. though only for a short stay and certainly not on karaoke night!

Room Tip: Don't stay in a room on the first floor near to the stairs.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carmelite

Address: Stirling Street | Merchant Quarter, Aberdeen AB11 6JU, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Luxury Hotel in Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Carmelite 4*
Number of rooms: 50
Official Description (provided by the hotel):
Carmelite is neatly positioned in the centre of Aberdeen's Merchant Quarter, which is adjacent to the transport hub of rail, bus, coach stations and harbour. The Merchant Quarter is the "grown up" area of the city, full of independent bars and restaurants, and surrounded by the city's 5 under-cover retail shopping centres. An historical Grade B listed building dating back to mid 1800's, Carmelite has undergone major refurbishment program over recent years, introducing a boutique environment on the ground floor of Carmelite Bar & Grill, whilst the 50 bedrooms offer a mix of "Designer" Suites and rooms on the 1st floor, "Dapper" rooms refurbished end of 2012, on the 2nd floor and comfortable standard rooms on the 3rd floor. These enable attractive rates to suit all budgets. Aberdeen is a commercial city, with limited accommodation mid-week, however weekends offer some fantastic deals making an alternative visitor experience very affordable. The 6 Suites are all different, and very quirky - from round beds in turrets, and gigantic sleigh beds, all designer rooms have cast iron baths, monsoon showers. The "Dapper" rooms have un-cluttered designs with a mix of large monsoon shower rooms, double ended steel baths (some designed with 'no taps'), and black-out window blinds. All the bespoke furniture in these rooms were made by A social Enterprise Company in Dundee, called Dovetail. The 3rd floor standard rooms, although not yet refurbished, offer clean, comfortable accommodation, still with all the usual amenities. All rooms have luxury beds made locally by Social Enterprise Aberdeen Company called Glencraft. Designer "Anatomicals" or "Keiji" bath products, 32/40" LED Samsung Freeview TVs, as well as clocks, iPhone docking stations, tea/coffee making facilities, and most rooms with iron and ironing boards. A room service menu is available during restaurant times.The ground floor also is a boutique environment, quirky with a large open plan lounge and dining area, with informal comfy sofas, a Baby Grand Piano playing at weekends, and a dining 4 Poster Bed. The comprehensive bar menu offers superb cocktails, 12 champagnes, and extensive wine and drinks as well as a bar nibbles food options. Menus cover breakfast and brunch from a "Wake Up till Noon" menu, then an A'la Carte "All Day Menu" available from 12noon through till dinner. There is a Shoppers Menu available till 5pm each day with £8 main courses, and a Market Menu options each evening. There are two event rooms, Library and Balmoral for delegates up to 120, private dining to 50 diners, and Mad Hatter Tea Parties from 20 people. Intoxicating Afternoon Teas are a specialty, as well as Rock & Roll Parties in the 4 Poster Bed. Free wi-fi is available throughout the building, with a PC available for guests' use in the library. ... more   less 
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Also Known As:
Carmelite Hotel Aberdeen
Carmelite Aberdeen, Scotland

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