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“A hotel that delivers” 5 of 5 stars
Review of Skene House Whitehall

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Skene House Whitehall
4.0 of 5 Hotel   |   2 Whitehall Place, Aberdeen AB25 2NX, Scotland   |  
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Ranked #1 of 62 Hotels in Aberdeen
Stavanger, Norway
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“A hotel that delivers”
5 of 5 stars Reviewed May 17, 2013

The Skene offers 'serviced appartments'. What I most like about it is that everything is included which I find satisfying.

Good quality internet in my room, secure parking, breakfast all included. Also there is a nice common area with tea, coffee, biscuits and papers for free.

The rooms are appartments that have kitchens, living rooms, separate bedrooms.

Service is always excellent, I have stayed there maybe 60 or more nights in the last 7 years. Getting up too early for scheduled breakfast has never been a problem, I have always been accommodated somehow.

Breakfast at the weekends is very busy, and they were trying a 'booked table' system the last time I was there...I hope that is stopped as it just reduced the availability of the tables.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2whitehall, Manager at Skene House Whitehall, responded to this review, June 16, 2013
Thank you for choosing Skene House Whitehall when you travel to Aberdeen. Guest feedback is very important to us, and assists us to monitor and improve our services where possible. Such as our recent alteration to Breakfast Room hours, where we now serve breakfast from 06.30 – 09.30, Monday – Friday. As you have mentioned, breakfast can be busy at weekends and we have tried various different options to avoid guests having to wait for tables. We have now successfully implemented a system where guests are advised to call reception before coming down for breakfast to ensure a table is available, where this is not possible we allocate the next available table, allowing guest to wait in the comfort of their suite.

I look forward to welcoming you back to Skene House Whitehall, soon.

Kind Regards

Karen Barbour – Manager
Skene House Whitehall
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428 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
London, United Kingdom
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 12, 2013

My wife and I had a getaway weekend of four night in Aberdeen and selected Skene House - Whitehall as it checked all the boxes (breakfast, internet, parking, highly rated.

Not really expecting anything, we were both delighted to be staying in a 2 bedroom apartment with a full kitchen. The apartment while old was very well maintained and serviced and had all the amenities we needed to live in for the 4 night. Where Skene House outdoes itself is on service.

From the moment we arrived, we were not lacking anything. Even when we decided to cook dinner in and needed a big bowl, it showed up within minutes of asking. The breakfast buffet had all my favorites including mango, banana, strawberry, coconut, muesli, pressed coffee, etc.

Anyway, giving more examples would be repetitve.

Good work all.

Room Tip: Book early. Weekdays fills up with business men.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2whitehall, Manager at Skene House Whitehall, responded to this review, June 15, 2013
It is always a pleasure to read that guests have enjoyed their stay with us. I am delighted that you found your suite well serviced and maintained, our suites are furnished in a traditional style in keeping with our traditional granite buildings. I am very lucky to have an exceptionally dedicated team of staff who take a great deal of pride in their work and customer service, thank you for recognising this.

Kind Regards

Karen Barbour – Manager
Skene House Whitehall
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Stamford, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 12, 2013

This hotel was above expectation. The staff were so helpful and the apartment was roomy and comfortable. Breakfast was a big bonus with helpful waiters. Lounge had free coffee, tea and biscuits. There was an honesty bar with the first drink free. Wi-fi and free use of computer in the lounge - really could not fault it.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2whitehall, Manager at Skene House Whitehall, responded to this review, June 15, 2013
Thank you for taking the time to leave such a lovely review of Skene House Whitehall. Our staff pride themselves in providing excellent customer service and genuinely enjoy assisting our guests as much as possible. I hope we will have to opportunity to welcome you back to Skene House Whitehall in the future.

Kind Regards

Karen Barbour
Manager –Skene House Whitehall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stroud, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 9, 2013

We had a fantastic 3 day stay and will be definitely be returning in the future. It was spotless inside and out and the staff were very welcoming and friendly. The breakfast was fantastic with a great variety. The location was ideal so close to the city centre and the free onsite parking was a plus. A lovely stay

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2whitehall, Manager at Skene House Whitehall, responded to this review, May 30, 2013
Thank you for choosing Skene House Whitehall for your recent trip to Aberdeen and taking the time to leave a review. Our housekeeping team lead by Christine and Tracy, take great pride in their work and will be delighted to read your review. I hope we have the opportunity to welcome you back to Skene House Whitehall soon.

Regards

Karen Barbour – Manager
Skene House Whitehall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunfermline, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2013

So clean and nothing was to much trouble for staff who were all extremely helpfully. We stayed in a two bedroom apartment ( think had been upgraded as only two of us ) but had all you needed for self contained stay. Loved the lounge bar, tea & coffee facilities on tap, nice touch with help yourself honesty bar, again well stocked, nice touch. Breakfast was very good, nice selection of cereal, cold meats, boiled eggs fruit etc, also cooked to order available for small charge, good quality and well presented. Secure parking which is a bonus. And only 10 mins walk to town centre. All in all a very pleasant stay. Will definitely stay here again!

Room Tip: There are apartments in main building, or in separate adjacent buildings, no lift, so best to ask fo...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2whitehall, Manager at Skene House Whitehall, responded to this review, May 30, 2013
Thank you for taking the time to post a review, following your recent stay at Skene House Whitehall. Our staff genuinely enjoy assisting our guests and pride themselves in providing the very best level of customer service and are very proud of being Aberdeen’s No1 hotel for the last 20 months. We are indeed very fortune to have a guest lounge and our honour bar is very popular. We hope to see you again soon.

Kind Regards

Karen Barbour
Manager - Skene House Whitehall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
aberdeenshire
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 7, 2013

Excellent value for an overnight stay at the weekend in Aberdeen! Close to city centre, can walk into Union Street. Was upgraded always a bonus! The apartment was lovely, clean, roomy and had all you could possibly want for a trip away. Had a secure car park and well kept gardens, paths etc. The continental breakfast was included in the rate and was tasty and varied with plenty of choice. The staff were all friendly and helpful. Overall, we had a lovely stay and will return and would highly recommend this hotel.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2whitehall, Manager at Skene House Whitehall, responded to this review, May 30, 2013
It is always a pleasure to read that our guests have enjoyed their stay with us. I am delighted that we were able to provide you with a complimentary upgrade, we are very lucky to have numerous different styles of suites and this allows us to provide upgrades from time to time. We are very fortunate to have free secure parking and lovely quiet gardens all in the heart of the city centre and I will ensure your review is posted on all our staff notice boards for our all staff to enjoy reading. I look forward to welcoming you back to Skene House Whitehall, please check our website for the latest special offers.

Regards

Karen Barbour – Manager
Skene House Whitehall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 20, 2013

We had a great two day stay at the Skene and will definitely stay again if we return to the area. The staff were very helpful, the breakfasts had a great variety of fruit and croissants, and the complimentary drinks in the evening were a very nice touch. Also nice for extended travelling were free washing machines and laundry soap!! And nice cookies in the late evening for late snacking. These people just know how to treat travellers right and make you feel at home.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2whitehall, Manager at Skene House Whitehall, responded to this review, May 4, 2013
Thank you very much for your kind comments. We are always grateful to hear directly from our guests, about how much they've enjoyed their stay with us. The staff will be delighted to see your review.

I am glad you enjoyed our Breakfast Buffet, which is plentiful, varied and freshly prepared, through the morning.

We are very fortunate to have a guest lounge and laundry facilities, little extras that make all the difference.

Hopefully for your next visit to Aberdeen you will be able to stay a little bit longer and we very much look forward to welcoming you back.

Kind Regards

Karen Barbour
Manager – Skene House Whitehall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Skene House Whitehall

Address: 2 Whitehall Place, Aberdeen AB25 2NX, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Aberdeen
#1 Business Hotel in Aberdeen
#1 Family Hotel in Aberdeen
#1 Romantic Hotel in Aberdeen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Skene House Whitehall 4*
Number of rooms: 49
Official Description (provided by the hotel):
Skene House Whitehall is situated in a quiet residential part of Aberdeen, yet only 5 minutes walk from the city centre, with its own private garden exclusively for guest’ use. The gardens lend a more residential feel to Skene House Whitehall and make this the perfect place for longer-stays or family trips with younger children.Skene House Whitehall’s interiors are easily the most eclectic of the Skene House collection. From the dramatic grandeur of the reception and Grosvenor Lounge which features an honour bar to the cheerily floral breakfast room. Whitehall has HotelSuites ranging from modern penthouse studios to more traditional townhouse apartment living and a selection of family suites.Free on-site parking, free wifi, breakfast restaurant, honour bar (complimentary drink on day of arrival) and guest lounge with complimentary tea, coffee and daily newspapersBreakfast included in price is a deluxe continental breakfast buffet, with cooked to order menu available at a supplement. ... more   less 
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Also Known As:
Skene Hotel Aberdeen
Skene House Whitehall Aberdeen, Scotland

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