We had quite high expectations due to the high ratings and I am pleased to report that I was not disappointed.
Directions arriving by car - very clear and took us right to the main car park. The car park has a barrier control access which made us feel quite secure.
Reception - quality feel, staff were helpful, pleasant and efficient and were able to help us with local info, maps and directions, calling taxis etc.
Room - we had booked an executive twin and were upgraded to a two bedroom suite with separate lounge and kitchen on the ground floor of block 4. The furniture is modern, quality and comfortable. The lounge had a large flat screen tv and every modern convenience to make the stay enjoyable and comfortable. The beds were comfortable, the shower was powerful enough and the kitchen well equipped with dishwasher , fridge etc.
We had a drink in the lounge prior to going out to dining out - you get access to a room off the lounge via your room card with a good range of spirits wine, beer and soft drinks/ mixers. The bar operates on an honesty basis and the first drink is complimentary - you simply fill in a form with details of room number and what you had. I would expect that most folks would appreciate this touch and not abuse it. The lounge is comfortable and attractive with complimentary newspapers and magazines. - very restful.
Breakfast in the morning was good and you can get a good range of a la carte options if you wish although we found the choices in the continental breakfast more than adequate.
Definitely would stay here again and fantastic value at £74 via Late Rooms.