First I would like to say that the wedding went very well and the staff once past the front desk were excellent, but it is the front desk were you gain first impressions.
I had called 3 weeks before the wedding to ask for an early check-in, 11.00, so we could get changed etc as the wedding was elsewhere at 13.00, no problem was the reply. When we got to the hotel at 11.00 we were told by one of the people on the front desk the earliest we can have your room ready is 14.00 Now thinking both myself and wife who was at the hairdressers would have to get changed in the toilets was not an option. Sorry I said I was advised the early check-in would be honoured. No was the reply not til 14.00. But again stressed my earlier call and advised why the early check-in, again a flat No. The other person then intervened, never said a word just checked on the computer and gave the other person a room key which was then handed to me without any explanation. I also think I did not get the reduced room rate as part of the wedding party but just didn't want to deal with the front desk again. It was my son that was getting married so would have thought the front desk would have had us on a priority but No.
- Official Description (provided by the hotel):
- Traditional Hotel located in city center, 7 miles to airport & within walking distance of museums, galleries, shops & restaurants. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Agoda and Priceline so you can book your Copthorne Hotel Aberdeen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Copthorne Hotel Aberdeen Scotland