Only staying for one night after attending event next door in the AECC. It was ideal for what we wanted. Quick check in. Kept bar open late night after the event. Rooms are a bit dated but we only wanted to spend time in it to sleep not relax.

This hotel caters almost exclusively for the Aberdeen Conference Centre itself, or for visitors to the nearby industrial estate. It is most expressly not intended for the leisure market or for stays of more than a couple of nights. The staff are the high point of the hotel, being friendly, helpful and engaging. The decor in the rooms and corridors is distinctly shabby and tired.

Perhaps the low point of our stay was the breakfast which we ate in what can only be described as a canteen like facility decorated with turn of the century French posters advertising wines, aperitifs and beers. Heaven knows why the misguided interior designer thought it appropriate to decorate a hotel in the north of Scotland in such a fashion. One can only assume that there is a sister hotel in the south of France decorated in an equally inappropriate Scottish theme. The breakfast was abysmal and the taste of stale fat in our mouths lingered for some hours.

Another hotel (a Holiday Inn Express) is being built on a site behind the existing hotel. One can only hope for an improvement once this is open in late 2008.

I have been to this property on numerous occassions but since it was bought over by a new company it has substantially improved. Even though they are knocking it down in a year they have spent considerable money on improving the hotel. Service and staff are much better. My only moan is price has been changed to match. I wish other hotels in Aberdeen would follow suit and realise that customers do matter

I stay in Holiday Inns a lot and was really disappointed with the service.
3 of us ate in the main restaurant. 2 starters arrrived and were frozen in the middle we sent these back to the kitchen, the problem was rectified and we moved on to the rest of the meal only to receive 2 cold main courses. We were now starting to get a bit fed up. 3 times during the meal waiting staff asked if everything was ok, each time we said no but they were completely uninterested in the replies. When we paid for the meal we were again asked if we had enjoyed it - we said no, and whilst we received an apology again we felt the member of staff was completely uninterested in our experience and just going through the motions.
At breakfast we went to the buffet to find that most of the meat options were frankly not cooked and 2 items were still raw. We complained again and were told that "this is how chef cooks". We did not feel this food was even safe to sample and stuck to the croissant section.
Very disappointing and well below the standard I usually receive from this hotel chain.