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“Short Stay” 5 of 5 stars
Review of Palm Court Hotel

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Palm Court Hotel
4.0 of 5 Hotel   |   81 Seafield Road, Aberdeen AB15 7YU, Scotland   |  
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Hotel amenities
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Free parking
Ranked #3 of 62 Hotels in Aberdeen
Ayr, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Short Stay”
5 of 5 stars Reviewed January 30, 2013

We stayed for 2 nights and ate both nights in the restaurant as the food and service were 1st class. Found staff to be most helpful from assisting us to secure a parking space to asking if we slept well.

Room Tip: We stayed in an executive room which was very comfortable with large modern bathroom.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, February 16, 2013
Good Evening


Thank you for your reveiw and I am delighted that you enjoyed your recent stay here at the Hotel. It was a pleasure looking after you and i am also pleased you enjoyed the bothy.

We strive to ensure all our guests enjoy our high level of quality and service we provide and i am pleased you had th opportunity to experience this first hand.

I will pass on your feedback to the team and I look forward to welcoming you back to the hotel in the not too distant future.

With Best Wishes


Regards
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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413 reviews from our community

Traveler rating
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    17
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Aberdeen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2013

Had a lovely relaxed Hogmanay dinner and disco evening. The canapes on arrival were nicely presented and staff made sure these were readily available. Super meal with a buffet style main course, portions almost too large which should not be a criticism but left me no room for the cheese course! Disco was fine doing all the favourites and a pipe band at the bells is always a treat. Stovies in the early hours were tasty. I enjoyed it very much.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, February 16, 2013
Good Evening


Thank you for your reveiw and I am delighted you enjoyed your Hogmanay with us here at the hotel.

It was indeed a great night and the feedback we have received has been great. We are already starting to get bookings for this year which is quite unbeleivable for this time of year.

Once again thank you for your review and I look forward to welcoming you back to the hotel in the not to distant future.


With Best Wishes

Regards
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 18, 2013

I had my wedding here on the 8/12/12 and everything was perfect :) We changed venues only 6 months previously due to terrible service and it was the best decision we ever made!

Graham is fabulous and a real asset to the hotel, no matter how many times I called or emailed, I always received a quick and friendly reply. Everytime we came in to the hotel we were always offered tea or coffee with juice for the kids and nothing I asked for was too much for them. Although, I mostly dealt with Graham, when he wasn't available Sharlene was very helpful.

On the day everything was set out beautifully and even the Christmas tree decorations were changed to match my colours. All the guests commented on how lovely the meal was and how generous the portion sizes were. You are given a meal choice on the day as standard which my previous venue was going to charge at least an extra £300 for. In the evening there was a Christmas party in the other function room but as the doors were closed off I never noticed them. Only thing I would say if you are having a function with a lot of guests is do not let the air conditioning get turned off.

The service was excellent throughout the day and night and all the staff were efficent and friendly - I really must pop in and give them something as they all did a great job. The hotel is a lovely hotel but it was the staff that helped make my day so special

The room we were in was a standard double room which clean and nicely decorated. The bed was comfortable and I didnt hear any noise from outside or inside the hotel.

I will definately return to this hotel for food or one of their murder mysteries in the future and I cannot recomend this hotel enough for any function or wedding.

Room Tip: We had room 17 which wasn't the biggest but was comfortable and quiet.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, February 16, 2013
Good Evening

Thank you for your reveiw and I am delighted that you had such a great day on the occasion of your wedding. It was an absolute pleasure looking after you both and i thought your room looked great. You put so much effort into your wedding Nicola and it was a pleasure working with you.

I am delighted your guests all had a great day also and I look forward to wlecoming you back to the hotel in the not too distant future.

I hope married life is treating you well.

With Best Wishes


Regards
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 14, 2013

We were invited to The Palm Court for a friend's party & have to say the food was excellent & the ambiance was superb. We did not stay there but just want to recommend this hotel for food.It is also very accesible & the staff were all very attentive.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, February 16, 2013
Good Evening

Thank you for your reveiw and I am delighted that you enjoyed your recent visit to the hotel.

We strive to ensure all our guests recieve our high level of standards and quality and I am delighted you experienced this first hand.

Once again thank you for your review and I look forward to wlecoming you back to the hotel in the not too distant future.

With Best Wishes

Regards
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2013

Had our post Christmas works night out at the Palm court last week. We picked a murder mystery dinner as something a little different. We were greeted on arrival with a glass of wine or orange and shown to our table. The theme of the evening was a theft aboard a pirate ship and the dinner guests had to question members of the crew during dinner with a view to finding out who who did it, what their motive was and how it was done. There was a choice of 3 dishes for each course and around the table we had a selection of everything. Each choice was delicious, with generous portions and very attentive staff. The entertainment of the evening was well presented, brilliantly acted and great fun. A fantastic night out for a group with great food and a little something extra thrown in.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, February 16, 2013
Good Evening

Thank you for your review and I am delighted you enjoyed the recent murder mystery dinner at the hotel. These are always excellent nights and we indeed receive great feedback. I am delighted you enjoyed the meal also and i will pass you feedback onto the team.

We have a number of Murder Mystery dinners throughout the year and very much look forward to welcoming you back to the hotel for future events or perhaps a meal in the Bothy.

Once again thank you for your reveiw and I would like to wish you all the very best.

Regards
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
aberdeen
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 3, 2013 via mobile

We had dinner in the bothy restaurant on hogmanay with friends abduction cabout only describe it as excellent. The food was outstanding and the service we received was second to none. The two managers that we dealt with were so friendly (Scott and Ross) abduction gadgets exceptional customer service. We will most certainly be back. We also stayed over on Friday 28th as we were attending our friends festive gathering and graham and the team excelled themselves. A fantastic night had by all.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, February 16, 2013
Good Evening

Thank you for your review and I am delighted that you enjoyed once again, your recent stay at the hotel. It was a pleasure having you as our guests again and it must feel like home from home attending 2 events here at the hotel just days apart.

You will be delighted to see it is still the same team and indeed we continue to strive to ensure our guests are still enjoying the high level of quality and service we provide.

Once again thank you for your reveiw and I very much look forward to welcoming you both back to the hotel in the not too distant future.

With Best Wishes


Regards
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elgin, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 2, 2013

Overall a pleasant stay at The Palm Court Hotel . Booked a family room for one night and stayed for two . To be fair a family room is just a double room with a camp bed added to it . The room was modern and clean with everything you would require for a short stay although once a third bed was added the room was pretty small . The restaurant was lovely and the breakfast excellent .

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrahamUrquhart, General Manager at Palm Court Hotel, responded to this review, February 16, 2013
Good Evening

Thank you for your review and I am delighted that you enjoyed you recent stay at the Hotel.

We strive to ensure that all our guests within the hotel enjoy our excellent facilties and high level of customers service and I am pleased that you experienced this first hand.

Once again thank you for your reveiw and I look forward to welcoming you back to the hotel in the not too distant future.

With Best Wishes


Regards
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palm Court Hotel

Address: 81 Seafield Road, Aberdeen AB15 7YU, Scotland
Phone Number:
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#2 Family Hotel in Aberdeen
#3 Luxury Hotel in Aberdeen
#8 Romantic Hotel in Aberdeen
#11 Business Hotel in Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palm Court Hotel 4*
Number of rooms: 24
Reservation Options:
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Also Known As:
Palm Court Aberdeen
Hotel Palm Court
Palm Court Hotel Aberdeen, Scotland

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