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“comfortable bed - great if you bring a dog!” 4 of 5 stars
Review of DoubleTree by Hilton Aberdeen City Centre

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DoubleTree by Hilton Aberdeen City Centre
4.0 of 5 Hotel   |   Beach Boulevard, Aberdeen AB24 5EF, Scotland   |  
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Ranked #42 of 62 Hotels in Aberdeen
Brora, United Kingdom
Top Contributor
68 reviews 68 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
“comfortable bed - great if you bring a dog!”
4 of 5 stars Reviewed February 12, 2014

Clean and comfortable - good customer service - we had no 'media' on the Saturday night and the Front Office manager dealt with it very well on our departure - thank you Raj. Breakfast wasn't great on our first morning - although there is a really good choice - nothing tasted fresh...it was all a bit 'tired'... Excellent bed so got a good sleep - so important.... Good plentiful free car parking, close to the beach and sea front restaurants etc...and a short drive to the town...

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review, February 14, 2014
Thank you ELEMGEE for reviewing your stay with us. I am sorry to hear you had no media on Saturday night and apologise for the inconvenience this caused. With regards your experience at breakfast, please be assured I will be sharing your comments with the team so that we can make the necessary improvements.

Thank you again for your feedback and if you have the chance to stay again I hope you see the improvements.

Kind Regards
Hemant
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727 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
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English first
Newcastle, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 12, 2014

Clean hotel, good location for exploring Aberdeen, only 5 minutes walk to the own centre. Good facilities throughout the hotel, comfortable rooms. Would stay again. Good shopping areas, lots of choice.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review, February 14, 2014
Dear S G, I’m delighted that you enjoyed your stay with us. Thank you for sharing your experience on Tripadvisor and I look forward to welcoming you back in future.

Kind Regards
Hemant
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Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 11, 2014

I stayed at the hotel for the weekend 7-9 February in one of their platinum rooms and our daughter stayed in the main hotel. Our room was very spacious, comfortable and very clean.
We had a free drink on arrival with canapes later on

The staff were very attentive and we had dinner in the main restaurant on the first night. The food was excellent and the Bar man in the main bar was a credit to Hilton. I never got his name but he couldn't do enough for us.

We will definitely be back to stay if in Aberdeen again

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review, February 12, 2014
Thank you Auchentroig for writing a review following your recent stay with us. I am pleased to hear that you and your daughter enjoyed your weekend. I would be grateful if you could advise me of the time you were in the bar in order to identify the Barman and make sure that he is recognised. I thank you again for your positive review and look forward to welcoming you to the hotel in the future.

Kind regards
Hemant
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England
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 11, 2014

Positives:
A brisk 5 minute walk takes you into town. The commual areas were light and airy and nicely decorated, we had an upgraded room which was a good size with massive comfy bed.

Negatives: the bathroom was slightly dated and the shower leaked everywhere. Also an iron in our room had exposed wires, not good health and safety. Breakfast was as usual a feast, however the hot food was not overly warm and we were not late down. Finally sitting in the bar one evening i was not offered any drinks/nibbles, with more staff than customers i would have expected someone to come over and offer. The pool area is again rather dated, great if you have kids but not perhaps if you were looking for relaxation time.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review, February 14, 2014
Thanks Leon08 for reviewing your recent stay with us and I’m sorry for the maintenance issues your had within your room and thank you for bringing this to our attention.

With regards you experience at breakfast and within the bar, please be assured I will be sharing your comments with the team so that we can make the necessary improvements.

We do appreciate your feedback as we are always trying to improve what we do, and if you have the chance to stay again, I hope you will find things much better.
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Glasgow, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 10, 2014

I stayed on thev7/02 for one night and had a lovely stay, the room was spacious and very clean.
The staff were very pleasant and breakfast was wonderful everything you could have asked for.
A great place to stay for a pleasant weekend break. I find this one of the best hotels I have stayed in. Full marks to all the staff.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review, February 11, 2014
Thanks laineef for taking the time to leave a review, its great to hear your positive comments. I'm delighted that you enjoyed your stay and can assure you that I will pass on you kind comments to all the team who will be delighted to hear this. I look forward to welcoming you back to DoubleTree by Hilton in the future.

Regards
Hemant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birr, Ireland
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 10, 2014

Stayed here on a business trip. Beautiful hotel. Amazing suite with view towards the sea. Comfy huge bed and sofa. Hot bath and shower. Free drink voucher on arrival. Staff were very friendly and helpful.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review, February 11, 2014
Dear smiley e thanks for writing such a positive review. I'm pleased to hear you enjoyed your suite and the amazing views towards the sea. I'm glad our team were friendly and helpfuland I will certainly share your comments with them. We hope to see you again soon.


Kind regards
Hemant
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Phoenix, Arizona
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 6, 2014

I cannot find one negative thing to say about this hotel. I stayed here 1/31/2014 through 2/3/2014. We booked a Platinum Club king room. The room had a full ocean view. The bed was very cozy and a very large true king size bed. The bathroom was super clean with a deep soaking tub and a shower with the best water pressure ever!!! We had a chance to dine in the restaurant where the food was top quality and the prices were fabulous. We asked for ranch to dip our french fries in. The waitress had no clue what we were talking about but insisted on asking the chef. She came back and said they do not have ranch but the chef is going to try to make some. A few moments later she came over with a side dish of freshly made ranch dressing. The best ranch I have ever had. Wi fi was included and the tv had a great selection of channels. Overall best hotel stay in a very long time! Great friendly staff, clean, luxurious, safe area all the amenities a world traveler like myself looks for in a hotel stay. Oh and the rate was awesome!!!!

Room Tip: Please do yourself a favor and book the Platinum Club. It comes with so many more amenities. Robes...
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review, February 10, 2014
Thank you April Ann S for taking the time to review your stay. I am pleased that you enjoyed your room in our Platinum Club and that your experience within our restaurant was great. I have passed on your feedback to the team and will make sure they are recognised. We're glad you had a wonderful experience and hope to welcome you back again soon.

Kind Regards
Hemant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Aberdeen City Centre

Address: Beach Boulevard, Aberdeen AB24 5EF, Scotland
Phone Number:
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Aberdeen
#15 Luxury Hotel in Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Aberdeen City Centre 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Doubletree By Hilton Aberdeen City Centre Hotel Aberdeen
Doubletree Aberdeen City Centre
Hilton International Aberdeen
Patio Hotel Aberdeen
Aberdeen Hotel Patio
DoubleTree By Hilton Aberdeen City Centre Scotland

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