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“Very high standard inexpensive hotel” 5 of 5 stars
Review of Premier Inn Derry / Londonderry

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Premier Inn Derry / Londonderry
Crescent Link, Derry BT47 6SA, Northern Ireland   |  
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Ranked #2 of 11 Hotels in Derry
Birzebbuga, Malta
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Very high standard inexpensive hotel”
5 of 5 stars Reviewed March 11, 2014

This was my first stay at a Premier Inn hotel and I do not regret it at all. The rooms are decorated nicely and the beds were extra comfortable. For the price that we paid, I definitely recommend the hotel. The only two things that were a bit disappointing were the hotel's location as it was a bit far from the city centre, and the breakfast that was a bit expensive to have every day of your stay. However,the taxis running to the city centre were not expensive and therefore did not make travelling

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy S, Manager at Premier Inn Derry / Londonderry, responded to this review, April 14, 2014
Thank you for taking the time to review Premier Inn Derry / Londonderry.
I am pleased to hear you enjoyed your first stay at Premier Inn, and I'm sure it won't be the last.
I agree about our super comfortable beds, makes getting up that little bit harder though!

We hope to welcome you back soon.

Kind regards,
Tammy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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248 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Kerry
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 6, 2014

Stayed on 3 occasions. Friendly staff in reception nice clean rooms and good basic food at restaurant at a good price. Not great if your going out. Its a bit out from the town so taxi will add up to expensive night

Stayed March 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy S, Manager at Premier Inn Derry / Londonderry, responded to this review, April 14, 2014
Thank you for taking the time to review Premier Inn Derry / Londonderry.
I am pleased to hear you have enjoyed your last 3 stays, and many more to come hopefully!
A taxi from the hotel to the city is currently £4-£4.50 or there is a bus stop just opposite the hotel which will make the trip a little less expensive, or you can bring the car and avail of our free car park.
Hopefully that makes your next stay easier.

We'll look forward to welcoming you back again soon.

Kind regards,
Tammy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Western Ireland, Ireland
Top Contributor
106 reviews 106 reviews
106 hotel reviews
Reviews in 82 cities Reviews in 82 cities
671 helpful votes 671 helpful votes
4 of 5 stars Reviewed March 2, 2014

Our first time in a Premier Inn so we didn’t quite know what to expect but after a 2 night stay we left feeling quite impressed. Easy to find on the main Derry to Belfast Road, finding a parking space in the hotel car park was easy. Checking in was quick & friendly & we were given any information that we needed re breakfast etc. Security was good with our room key card (we were given 2) needed to open the ground floor door giving access to the lift & stairs. We never seemed to have to wait more than a few seconds for the lift at any time during our stay.
Our second floor non smoking room was clean, bright & roomy with carpet floor, a very comfortable double bed, great pillows, tea/coffee, tv, hairdryer, open wardrobe, long mirror, smoke alarm, workstation, plenty of electrical sockets & a sofa which I presume could be converted in to an extra bed if needed. When we entered our room we found it to be a little bit too warm but we soon had it at the perfect temperature thanks to the very good air con system. Plenty of natural light & no noise from outside of the hotel but unfortunately, we could, all too easily, hear other guests talking in the corridor outside of our room. I rang reception to ask for an iron & ironing board & it duly arrived no more than 2 minutes later. Free wifi was available for 30 minutes per day & for 3 Gbp per 24 hours thereafter. Connecting was fast & speed was good but it did “drop” on a couple of occasions. I also found that network service on my mobile phone was patchy, something I haven’t had a problem with previously.
Our bathroom was a nice size, bright & exceptionally clean with a bath, fixed head shower with good pressure & plenty of hot water, shower curtain, wall vent, plenty of towels, handwash & hair/bodywash in wall mounted dispensers. We mentioned at reception, when returning from breakfast, that the bodywash dispenser wasn’t working. Within minutes a member of staff was in our room fixing the problem.
Breakfast was good with a decent selection available. We had paid for the premier breakfast & so, had a choice from a full fry, fresh fruit salad, grapefruit segments, yoghurts, cereals, toast, crumpets, muffins, croissants, dried berries & seeds, tea, coffee, flavoured teas & fruit juices. Breakfast on Saturday & Sunday is served from 7 to 11 am. On Saturday we went down at 09.45 & it was very quiet. On Sunday we went down at 10.15 & it was very busy but we were still shown to a table immediately.
We ate meals in the hotel’s Brewer’s Fayre Restaurant on both evenings. Our first meal, we tried the chip shop night all you could eat for 7.49 Gbp each. Not gourmet food but still okay & plenty of choice. The next night we ate from the menu. We thought, better quality food with a scampi basket with chips & peas costing 7.79 Gbp & lamb shank, mashed potatoes & cabbage costing 9.99 Gbp. A pint of Carlsberg cost 2.95 Gbp & a pint of Smithwicks, 2.75 Gbp. On both evenings the restaurant was busy up to around 2100 & then got noticeably quieter after that. Good, friendly, attentive & hardworking staff.
For snacks there was a vending machine in the reception area selling soft drinks, crisps, chocolate bars etc.
Checking out was extremely quick & friendly.
In a good, easy to find location, close to a retail park & a shopping centre & just several minutes drive from the city centre, we'll probably return to this hotel if we return to Derry for a weekend.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy S, Manager at Premier Inn Derry / Londonderry, responded to this review, April 14, 2014
Thank you for taking the time to review Premier Inn Derry / Londonderry.
I am pleased to hear you enjoyed your first stay at a Premier Inn, the first of many I hope!
Your review is very imformative, which I'm sure TA users will certainly appreciate, so thank you.

We hope to see you again soon.

Kind regards,
Tammy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Top Contributor
80 reviews 80 reviews
72 hotel reviews
Reviews in 71 cities Reviews in 71 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed March 1, 2014

First of all, as always great staff. Very friendly and helpful. Hats off to Premier inn for their training, but also their recruitment policy of picking such good people. Room was of standard Premier Inn quality, ideal for a business trip - clean, simple, and comfortable. Ate in the restaurant next door on the meal deal. Food is not home cooked but does the job at a great price. Hotel located near a retail park 2 mins drive from Foyle Bridge. Loads of parking.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy S, Manager at Premier Inn Derry / Londonderry, responded to this review, April 14, 2014
Thank you for taking the time to review Premier Inn Derry / Londonderry.
You are very much correct, we put a lot of effort in to recruiting the right people with genuine passion to look after our guests. Our team is what makes this hotel so special, and I shall certainly pass on to the team your kind comments.

We will look forward to welcoming you back again soon.

Kind regards,
Tammy
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Donegal
1 review
5 of 5 stars Reviewed February 26, 2014

A very comfortable enjoyable stay, great value for money, delightful staff, 1st class food, a hotel well worth a visit, and very suitable for shopping/sightseeing
In the Derry/Londonderry area, I 'll be back soon.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy S, Manager at Premier Inn Derry / Londonderry, responded to this review, April 14, 2014
Thank you for taking the time to review Premier Inn Derry / Londonderry.
It sounds like you had a great stay from start to finish, which is just great to hear!

Hopefully it won't be too long before you visit again.

Kind regards,
Tammy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2014

I would like to thank all the staff at the Crescent Link Premier Inn for making my stay recently a real comfortable and enjoyable experience. I and 4 friends stayed there from the 21st-24th Feb to celebrate my 40th birthday. The room was very comfortable, with a lovely comfortable bed and pillows. Its extremely clean and the staff are extremely friendly and helpful. the breakfast/food in the brewers Fayre is lovely.

This Premier Inn is well worth staying in. It easily accessible to the City by cab (only 4.50). You will definately not be disappointed. THe staff were great, they left ballons and a birthday card in my room which was a nice touch.

Room Tip: Our party stayed in various rooms and all were very happy with their rooms. Very quiet hotel.
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy S, Manager at Premier Inn Derry / Londonderry, responded to this review, April 14, 2014
Thank you for taking the time to review Premier Inn Derry / Londonderry.
It sounds like you had a lovely 40th birthday, and I am pleased to hear we played a part in that.
Hopefully we will see you back before your next birthday!

Kind regards,
Tammy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
5 of 5 stars Reviewed February 25, 2014

Immaculately clean, friendly helpful staff, decent grub and good breakfast. Quiet at night and only £4 for a taxi into town centre. Bit out of the way if you want to walk to town, but that's what made it quiet and gave a great night's sleep.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy S, Manager at Premier Inn Derry / Londonderry, responded to this review, April 14, 2014
Thank you for taking the time to review Premier Inn Derry / Londonderry.
I am pleased to hear you found our rooms clean, the team friendly and of course a good breakfast! And as promised, a great night's sleep.

We hope to see you again soon.

Kind regards,
Tammy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Derry / Londonderry

Address: Crescent Link, Derry BT47 6SA, Northern Ireland
Phone Number:
Location: United Kingdom > Northern Ireland > County Londonderry > Derry
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Derry
#2 Romantic Hotel in Derry
#2 Family Hotel in Derry
#2 Business Hotel in Derry
Price Range (Based on Average Rates): $
Number of rooms: 60
Official Description (provided by the hotel):
Ideally located on the Waterside of the City - just 10 minutes drive from the city of Derry airport and 5 minutes drive from the city centre. The hotel is an ideal base for the Crescent Link Retail Park - 5 minutes walk away. Our Derry/Londonderry Premier Inn has everything you'd expect, incredibly comfy beds in every room and the Brewers Fayre serving pub food as it should be, along with the all you can eat Premier breakfast. ... more   less 
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Also Known As:
Premier Inn Derry / Londonderry Northern Ireland

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