Very disappointing. First problem was that they messed up the booking and split us between two different floors. On rectifying the situation the following day, we initially were refused help in moving the luggage, but eventually, after a second request, we were informed a porter would be available within an hour. On entering the room, we discovered the carpet to be soaking wet outside of the bathroom. A closer look at the bathroom showed several broken floor tiles, which allowed the water to seep out into the bedroom area. One item which I feel should be in a hotel room is a small refrigerator. not available in the Tower Hotel. The electronic key system is very unreliable. Ourselves and many other guests had problems with these. The receptionist informed us that the keys were affected because of our mobile phones, (?). The rooms are designed for winter usage. Centrally heated, but murderous during hot weather. To try and cool down, we opened the windows only to be deafened by the traffic noise and curtains had to remain closed as our room was overlooked by the office block across the road. Installation of an electric fan and net curtains would be a tremendous benefit. To finalize, this hotel is definitely not worthy of four stars and is definitely off my list.
I and my family will be returning to Derry again. We thoroughly enjoyed the history and sites and found the Derry people to be very friendly and welcoming, but at a different hotel.
- Official Description (provided by the hotel):
- Modern building and interior, The only hotel within Derry's historic walls - City centre, ideally located and the closest Hotel to both of the Citys Shopping Centres. Has on-site Restaurant, Function room, meeting spaces and Music Themed Bar ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, LateRooms and Orbitz so you can book your Maldron Hotel Derry reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Derry
- Maldron Hotel Derry Northern Ireland