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“Wonderful time in Derry” 5 of 5 stars
Review of City Hotel

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City Hotel
4.0 of 5 Hotel   |   Queen's Quay, Derry BT48 7AS, Northern Ireland   |  
Hotel amenities
Ranked #6 of 11 Hotels in Derry
Certificate of Excellence 2014
GreenLeadersPlatinum level
Lewiston, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Wonderful time in Derry”
5 of 5 stars Reviewed September 19, 2013

The City Hotel is perfect for a visit to Derry. It is central to everything. Staff so helpful and welcoming even during our stay with Celtic Festival and over 200,000 visitors to city. Nice breakfast. Riverview for us with large room. Note no air conditioning but small fan in room. Windows open. Walk easily to walled city and beautiful pedestrian bridge. Near shopping mall and lots of bars and resturants. A real value for the dollar and the best location for concerts on the nearby stages. It was a great find for us on our Irish adventure. Check it out !

Room Tip: Request riverview on upper floor for view.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, September 21, 2013
Dear Darinda H,
Thank you for your review, we are delighted to hear you had a wonderful time on your Irish adventure and time spent with us during the Fleadh, we hope you take home lovely memories and speak fondly of us, so that friends may visit in the future.

Yours sincerely
Conor Friel
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,298 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (357)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 18, 2013

This hotel is well worth a vist. It's in a prime location, with lovely views of the river/peace bridge.
Had a lovely room, with great kingsize bed, overlooking the river. Breakfasts were nice and of good quality. Staff couldn't of been more helpful and were very friendly.
The only problem I found was with the lighting in the room - not bright enough, and most difficult in the darker mornings/evenings when trying to apply your make-up!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, September 21, 2013
Dear 998Lelly21,
Thank you for your review, and lovely comments about our staff, we also are addressing your lighting concern, so thanks also for that, we hope to see you again soon.

Yours sincerely
Conor Friel
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birkenhead, United Kingdom
Top Contributor
99 reviews 99 reviews
28 hotel reviews
Reviews in 51 cities Reviews in 51 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 15, 2013

Comfortable with friendly and well-meaning staff, what could be wrong?

First, the lighting in the rooms is dreadful (except in the bathrooms!). Snazzy pretty lights, but not one is bright, and reading is difficult. I know some people like it fairly dark, but they should have one good light per bedroom, which people who do not want strong lights can just turn off.

Second, the restaurant staff, especially at breakfast, do not listen to what you say, do not bring what you ask, but clear things away before you have finished. Well-intentioned no doubt, but unresponsive and inefficient.

Room Tip: Great views over the river!
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, September 17, 2013
Dear David S,
Thank you for your review, and for staying with us, i've passed your comments to our breakfast and maintenance staff for review, thanks again.

Yours sincerely
Conor Friel
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
5 of 5 stars Reviewed September 15, 2013

I must say from the time I stepped up to the reception desk in this hotel I felt so welcomed.The staff were so friendly and helpful.The hotel was clean comfortable .and nothing was a bother to any of the staff if you asked for anything..I would recommend this hotel to all my friends ..and it was so central to everywhere.you could park your car and walk around the city..

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, September 17, 2013
Dear Kay D,
Thank you for your review, and for recommending us, we are pleased to be of service and hope to be again soon.

Yours sincerely
Conor Friel
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derry, United Kingdom
1 review
5 of 5 stars Reviewed September 15, 2013

As part of our wedding package the hotel included an overnight b&b stay with a 4 course dinner on our first anniversary. I decided as a treat to book a second night and make a weekend of it - I was definitely not disappointed. We stayed on the luxurious 7th floor of the hotel - suites reflective of the city of Derry and some of its famous people. The floor is accessible only to staff and guests and my husband and I knew we were in for a very special weekend from the minute we stepped out of the lift. We stayed in the 'John Hume' suite which was not only luxurious in its surroundings but was very historical feeling with its decor - specific to John Hume himself! We had our anniversary dinner on the first evening and it was delicious - the staff were so friendly and personable with us -its these small wee things that added to the great weekend. Breakfast the morning after did not disappoint either - it has everything you could want. We also spent time in the gym, pool and steam room which was a great way to relax. All in all we had an unforgettable first wedding anniversary in an amazing city centre hotel with the greatest staff we've ever come across. I hope to spend many more wedding anniversaries here!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, September 17, 2013
Dear derrybrowneyedgirl,
Thank you for your review, we are delighted you chose to treat yourself with a prolonged stay on our 7th floor and we had the chance to impress you, we also hope you spend many anniversaries with us through the years.

Yours sincerely
Conor Friel
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern Ireland
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 15, 2013

We stayed in the City Hotel of one night to attend the Walled City Tattoo. We found the hotel to be ideal, great central location with friendly, helpful staff. We had a 'superior' room which benefited from a river view and free morning newspaper, soft drinks, snacks and shaving & dental packs. We enjoyed the hotel's dining offer Two's Company. A meal of two courses (taken from the full A la Carte menu) for 2 people and a bottle of wine - excellent! The hotel's corridors may be lacking in modern decor but that is a mere detail. Would definitely visit the City Hotel again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, September 17, 2013
Dear way2go07,
Thank you for your review, and for choosing to stay and dine with us, we are pleased to hear we didn't disappoint.

Yours sincerely
Conor Friel
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Top Contributor
172 reviews 172 reviews
19 hotel reviews
Reviews in 47 cities Reviews in 47 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 14, 2013

Great location!
We had a nice large room with a view of the Peace Bridge and the River as well as the old Walled town. Big, very comfortable king sized bed. No air conditioning but big windows let in the cool evening breezes.

Very friendly service and very good "Ulster Fry" breakfast, Some of the best local restaurants and pubs located close by.

Lots to see and do in town

Room Tip: Ask for a room upgrade, up high with a view
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, September 17, 2013
Dear Rob B,
Thank you for your review, and for taking the time to post your experience.

Yours sincerely
Conor Friel
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about City Hotel

Address: Queen's Quay, Derry BT48 7AS, Northern Ireland
Location: United Kingdom > Northern Ireland > County Londonderry > Derry
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Derry
#4 Luxury Hotel in Derry
#5 Romantic Hotel in Derry
#6 Business Hotel in Derry
#7 Family Hotel in Derry
Price Range (Based on Average Rates): $$
Hotel Class:4 star — City Hotel 4*
Number of rooms: 158
Official Description (provided by the hotel):
Contemporary hotel located on the bend of River Foyle, 200 yards from Guildhall - Many rooms overlook these points of interest. ... more   less 
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Also Known As:
City Hotel Derry, Northern Ireland

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