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“Tired Hotel” 3 of 5 stars
Review of BEST WESTERN PLUS White Horse Hotel

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BEST WESTERN PLUS White Horse Hotel
3.0 of 5 Hotel   |   68 Clooney Rd, Derry BT47 3PA, Northern Ireland   |  
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Ranked #8 of 11 Hotels in Derry
Certificate of Excellence 2014
Lathom, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Tired Hotel”
3 of 5 stars Reviewed October 3, 2012

The hotel was quite tired. We were in a room on the ground floor that had a very strange wardrobe in a cupboard that was damp. The door frames were unpainted and the actual doors themselves were old and tired. The bathroom was nothing to rave about, but it was clean.

At 2 in the morning, the central heating kicked in, and a terrible noise was coming from the pipes in the wall. We had to move rooms because of the noise, and we got put in a disabled room on the ground floor. The room was OK, it was large and clean, but the facilities were not ideal for an able bodied couple.

Can't say i'd go back again, only it was convenient because we were working nearby.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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461 reviews from our community

Traveler rating
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    102
    51
    23
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107
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
London, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 1, 2012

We were looking for somewhere to stay for one night with our friends getting married up the road in Limavady. The hotel is only 10 minutes from the Airport and about 20 mins from Limavady so a great location for those not needing to head into the city.

The hotel is a little dated and could do with a bit of a touch up but for the price it is a great little hotel. We didn't have time to visit the spa unfortunately but we did have a drink in the bar which was nice. The restaurant looks very good for a Best Western hotel restaurant (I've seen some bad ones).

The rooms were a reasonable size with all the basics. The bathroom was a typical older chain hotel bathroom so could do with a little work and the shower was...not great. One big bonus is that it is very quiet, that combined with a comfortable bed meant we had a really good sleep.

For anyone looking for a pleasent cheap airport hotel or somewhere to rest for one night then I would recommend this place although I wouldn't want to spend more than one or two nights here.

Room Tip: I would prefer to be off the ground floor but I imagine most of the rooms are the same. the bar and...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lisburn, United Kingdom
1 review
5 of 5 stars Reviewed September 30, 2012

Stayed here on Saturday 29th September 2012. Staff very very friendly and helpful from the very start. Food was excellent and defenitely not over priced. Room spacious and extremly clean. Facilities excellent, pool was great. Entertainment was good and made the overall experience a very enjoyable stay. Definetly well worth the money and will return.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Christchurch, New Zealand
1 review
5 of 5 stars Reviewed September 23, 2012

A colleague recommended, no insisted that I had to stay at the White Horse Hotel in Derry on my recent business trip - this was the best advice I had. The hotel was exactly what I needed, quiet, friendly, welcoming, the hotel spacious and the rooms are lovely, equally as spacious and well appointed and very comfortable, the best was just right too!

The restuarant is fantastic offering simple menus of simple and delightful choices that are preapred and presented exquisitly. My peppered chicken was the best meal I have had in a very long time. The restaurant staff are the most professional I have encountered, reading the guests needs and offering top class attentive and discrete service a balance which is very hard to do and in my experience can only be done by those who love the hopitality business!

From check in to restuarant, the staff are great, a special mention must be made of the truly delightful house keeping team, so freindly, welcoming for a weary traveller. I call it professional hopsitality, through and through.something that is so rare today. Well done team. I throroughly recommend you stay here. I will be back and recommend to my friends and colleagues too!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lisburn, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2012

Had another beautiful meal at the White Horse well above the standard expected of a 3 star hotel. Cooked to perfection and beautifully presented by chef Noel Ward and served by the delightful Mary. No reason to go into the city with this on your doorstep.

Raymond

ps see youse soon

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Greater Toronto
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 20, 2012

We were able to get a really good rate on two rooms using prepaid booking on the BW site. There was no food included, but the room prices were great and the rooms were comfortable. A convenient, clean, comfortable place to stay.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Milton Keynes, United Kingdom
Top Contributor
285 reviews 285 reviews
92 hotel reviews
Reviews in 124 cities Reviews in 124 cities
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed September 13, 2012

The hotel is close to the airport on an industrial estate, which suited me fine, but for those wanting to be in the city emphasises the need for transport. The front of house areas look good with casual tables and chairs dotted around.
My room was down a narrow corridor off this entrance area, but there were rooms upstairs too.
The room was small clean but in need of refurbishment. I’m told this was in process, and I guess I got unlucky to get to get one of the tired looking rooms. None-the-less the bed was comfortable, and the room had tea and coffee making facilities and a safe. The bathroom was equally tired, and it took a long time for the hot water to arrive.
It was nice - and unusual to find a swimming pool and leisure centre on-site. The pool also had a steam room and sauna. Curiously there was a jacuzzi, which in reality was just a semi-circle on the side of the pool.
I dined in the restaurant, which was very good as was breakfast the next morning. Throughout my stay staff were friendly and helpful.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS White Horse Hotel

Address: 68 Clooney Rd, Derry BT47 3PA, Northern Ireland
Phone Number:
Location: United Kingdom > Northern Ireland > County Londonderry > Derry
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Derry
#6 Family Hotel in Derry
#8 Romantic Hotel in Derry
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS White Horse Hotel 3*
Number of rooms: 58
Official Description (provided by the hotel):
Combining warmth and elegance with modern facilities, the White Horse Hotel is the ideal venue whether you travel for business or for pleasure. This 4 Star BEST WESTERN PLUS property is located on the main route from Derry-Londonderry to the famous Giants Causeway This ensures our guests are perfectly positioned to experience both the vibrancy of the historic Walled City and the stunning natural beauty of the North Coast. We are the most closely located hotel for the City of Derry Airport which is just 1km away.With just fifty-eight guest bedrooms we place an emphasis on personal service & a friendly attention to detail. Our hotel facilities include a Bar, Restaurant, Leisure center (with pool steam room,sauna and extensive gym) and beauty salon. ... more   less 
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Also Known As:
Best Western Derry
Derry Best Western
BEST WESTERN PLUS White Horse Hotel Derry, Northern Ireland

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