We ate in Toscano's this evening. We had a table with a lovely view out over the sea to the mountains, and I like the way the decor is fairly simple, without trying too hard.
This is a pizzeria, not an Italian Restaurant, so it's primarily pizza on the menu. There are very limited other options, only three salads and no pasta at all except for lasagne on the specials board. Strangely however you could get burger and chips, chicken, but nothing more with an Italian feel. Also strangely, there's no pizza on the children's menu so we had to buy a full size pizza (there's only one size) and split it between two children.
The first pizza that arrived was clearly burnt so we sent it back and it didn't take long for another, unburnt one to arrive. The pizza was absolutely delicious! We all cleared our plates. However it's let down by what seemed to be frozen chips and staff who really don't seem to get what their job is.
Our waitress was nice enough when she was there, but it was fairly difficult to get her. Most of the time the two waitresses were behind the bar section eating, and chatting to two guys, who may or may not have worked there. For most of our meal however, there was no sign of any staff at all, not one. It was a good job we didn't want anything else, and as for seeing if everything was ok or trying to sell us more drinks etc, that just didn't happen. We later discovered them all sitting on the floor in a back corridor eating and chatting again; I had to go to find a waitress to ask to pay the bill. There were a few other tables of customers at the same time and we could all have walked out without anyone knowing for potentially quite a while!
So all in all, lovely setting and view, gorgeous pizza at reasonable prices, but very frustrating and disappointing staff which is such a shame. Much as we liked the food, we did walk out saying it would be a long time before we were back - we'd rather pay a bit more elsewhere for staff who give the slightest regard for their customers. And please put pizza on the kids menu that's just odd! As I say, shame.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.