My husband and I were married here in march. I only had a month to plan the wedding as my husband works away, so I had a lot to organise. I needn't have worried because as soon as I met with one of the events organisers (Clare Coyle) she went over everything with me very clearly and put me at ease. She gave me some advise on lowering the price as she told me to order the evening buffet for only 50 percent of the guests as it would be more than enough due to the quantity of food and the selection of sandwiches. I thought that was very nice of her, it proved she cared about the customer and not just making profit for the hotel. Turns out the buffet was more than enough. I met with her a few times in the run up to the wedding, each time she was lovely and very helpful. The big day was the Friday in march that we all of a sudden had some heavy snowfall. I panicked as I was worried about ruining my dress on the way to the wedding car and into the hotel, I needn't have worried, Clare organised a large room for me to get ready in, so I went down on the morning of the wedding and got ready there. Clare came up to the room before the ceremony to wish me luck. the ceremony room was beautiful and nicely lit. The room where the guests wait whilst the pictures were being taken was really nice to. The way they set the room up for dinner was stunning, I could not fault it. The food was excellent and the portions size was good. Our guests all commented on how nice the food was. There was a few minor mix up with our children's meals and some of the guests children's meals, they also cut up two and a half tiers of our wedding cake which i felt was far too much. So I brought it up with the staff the following day and my husband and I were apologised to and offered a complimentary meal at a later date. The room we stayed in was beautiful, it is worthy of its 5* rating and the breakfast the following day was beautiful. I've stayed in quite a few 5* hotels both here and abroad and of all that I've stayed in this is one of my favourites, it just hast a lovely atmosphere about it. Will definatly be back and would recommend it to anyone. I cannot praise Clare enough, she's brilliant at her job and a real asset to the hotel. If any of the managers happen to read this...GIVE HER A RAISE :)
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Booking.com and Priceline so you can book your Merchant Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Merchant Hotel Belfast