We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely hotel with good location” 5 of 5 stars
Review of Merchant Hotel

Save Saved
You added Merchant Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Merchant Hotel
5.0 of 5 Hotel   |   16 Skipper Street, Belfast BT1 2DY, Northern Ireland   |  
Hotel amenities
Ranked #5 of 44 Hotels in Belfast
Pease Pottage
Top Contributor
114 reviews 114 reviews
47 hotel reviews
Reviews in 64 cities Reviews in 64 cities
99 helpful votes 99 helpful votes
“Lovely hotel with good location”
5 of 5 stars Reviewed November 20, 2012

Our expectations were met with this hotel - great service/staff, beautiful hotel, nice room and good food.

We had opted for the art deco room and we very impressed - the room was large, well appointed and had a huge bathroom. The bed is really comfortable and pretty much everything you could possibly need is supplied including a plethora of mirrors and plug points - useful for a girl and her hairdryer!

We ate in the Great Room on our first night after enjoying cocktails (from an extensive menu) - the food was nice and the room itself was spectacular. Good ambiance and a great start to our stay.

Breakfast is served in the Great Room and offers a good choice from a menu (this is a nice change from the normal buffet). Can especially recommend the Eggs Benedict (although we had it as Eggs Norwegian) and the smoothie of the day).

Location is good; 5 minute walk to city hall and 20 minutes to the Titanic experience (would recommend arranging a walking tour followed by the experience to get a good feel for the original sites and the modern presentation).

We didn't have time to try out the spa - will do on our return though.

Wifi is free (as it should be) and there is a pc/printer which is useful for printing boarding passes.

Great stay

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,388 reviews from our community

Traveler rating
    1,059
    162
    75
    54
    38
See reviews for
142
800
28
112
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Dublin, Ireland
Top Contributor
55 reviews 55 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 19, 2012

i treated myself and my mum for afternoon high tea with champagne, they do this service in set sessions we went for 3pm on a saturday. It was very busy but well organised, we where seated straight away and our server was very nice helped us with the tea choices. The atmosphere was great and the room is amazing we spent about 2 hours here and could have spent longer at no point did they make you feel that gyou time is up etc. We didnt finish our treats in the tea stand and was offered to have this boxed so we could take away. This came in a beautiful blue and white box with the merchant hotel logo on front just topped off our afternoon was a great experience and would love to do again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2012

From entering The Merchant Hotel, until we left, our stay was perfect! I cannot say enough about the rooms we were allocated, the staff were more than helpful, their service was excellent. The dinner and breakfast in the Great hall was outstanding! Can't wait for the next stay!!!!

Room Tip: Having stayed in the ArtDeco and Victorian Rooms, I really couldn't choose between them, would o...
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derry
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2012

The Merchant Hotel is the first I have visited which lived up to its hype. The staff were warm, helpful and gave consistently top class and discreet service which reflects the total experience.
Our room was stylish, the bathroom luxurious and I can honestly say that I slept as well in my hotel bed as I do at home- a first!
We enjoyed cocktails in the elegant Cocktail Bar and breakfast in the magnificent Great room was outstanding in terms of both food and staff.

Great value for money, great experience, fabulous architecture.

Belfast has just become a weekend-away destination.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 16, 2012

This was not my first visit to the Merchant - all business related but my wife had not stayed there before and we had a fantastic time from start to finish. We had palnned this stay to co-incide with an Andrea Bocelli concert in the Odyssey - it is within a easy walk of the hotel which is a big advantage as it can be chaos after a big event!
We had a light lunch in the main bar which with an open fire and the opulent surroundings of the old Ulster Bank headquarters - where the vault is now a wine cellar - we started to relax immediately. The room was huge, great views over Belfast and an art deco theme - big bathroom, separate shower and bath - excellent. Before going out we visited Bert's Bar for an early dinner - boy was this something we had not expected - it was excellent we had a mixed starter that would have been enough in its self then chateaubriand steak - that was as good a steak as I have had for a long time - champagne, red & white wine by the glass - a brilliant meal and great steak, service excellent and while it was busy still time for a chat and a catch up with the staff! Back to the bar after the concert anda few nightcaps before bed - perfect! Needless to say the service ambiance and attention to detail were first class and the breakfasts are what breakfasts should be - relaxed great food and no rush. Anything to improve - two small things our tioletries were not refreshed overnight and we had to ask for more. An ongoing issue for me is that in an award winning cocktail bar - I cannot get a perfect G&T! Not cheap but you remember the experience long after you have forgotten the price! We will be back again - best in Belfast

Room Tip: I have been in most types of room in the hotel and there is not a bad one, if you wnat charachter tr...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballynahinch.UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 15, 2012

Warm recption on arrival and check out. Upgraded to mini suite (our 48th wedding anniversary) in the Victorian Section. Super accomodation. A light near the tea & coffee would have made it easier to make. Dinner in Bert's was great-hepled by the complimentary glass of champagne from the excellent bar man. Enjoyed the jazz pianist and singer. Card ,balloons & truffles on retiring. Loved it

Room Tip: We prefer the decorArt Deco rooms but could not fault the Victorian
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2012 via mobile

I think micheal in the dinner roon upstairs was very good he was kind helpful and polite. The room was amazing and the food and drinks where high standard thank you. The staff where very kind and helpful. The place is beautiful inside and met some celebraties there too

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Merchant Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Merchant Hotel

Address: 16 Skipper Street, Belfast BT1 2DY, Northern Ireland
Location: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Belfast
#3 Luxury Hotel in Belfast
#4 Business Hotel in Belfast
#7 Family Hotel in Belfast
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Merchant Hotel 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Priceline, Tingo, Otel, TripOnline SA, Odigeo, Venere and Expedia so you can book your Merchant Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Merchant Hotel Belfast

Owners: What's your side of the story?

If you own or manage Merchant Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.