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“Very pleasant stay” 4 of 5 stars
Review of Radisson Blu Hotel, Belfast

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Radisson Blu Hotel, Belfast
4.0 of 5 Hotel   |   The Gasworks, 3 Cromac Place, Ormeau Road, Belfast BT7 2JB, Northern Ireland   |  
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Ranked #18 of 44 Hotels in Belfast
GreenLeadersGold level
Dublin, Ireland
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Very pleasant stay”
4 of 5 stars Reviewed November 19, 2012

Pros:

In my experience, one Radisson is pretty much like another no matter where you go. These hotel chains don't have a great deal of personality but that's not a very high priority when you can count on consistency.

This hotel was no different to any other Radisson stays - it was clean, modern, comfy beds, friendly staff, and, as always an AMAZING breakfast (particularly enjoyed by the kids - "what, we can have another chocoalte muffin?").

The in room facilities were also very good with a trouser press, tea and coffee facilities, a decent mini-bar (if you are so inclined). We had booked adjoining rooms as we were with kids and they had gone to the trouble of setting out chocolates and a little teddy bear for the smallest one.

Cons
The Movies on Demand function didn't work and the staff weren't able to fix it on the night and there were no extra pillows in either room.

The check out the next morning was slow due to only one member of staff being on the counter but we got the impression this was due to someone being late as opposed to official practice. Other than that, no complaints.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanHanak, General Manager at Radisson Blu Hotel, Belfast, responded to this review, November 30, 2012
Thank you very much for your review. I'm delighted you have enjoyed your stay and that we lived up to your expectations when it comes to our usual high brand standards. I'm sorry about the check out being a bit slower - unfortunately some times we have an unexpected sick call or a member of staff coming late - but honestly, it is not happening very often at all.
I look forward to welcoming you and your family back to our hotel soon.
Kind regards,
Jan
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999 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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English first
Armagh, United Kingdom
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed November 18, 2012

We had an extremely comfortable stay for 1 night. The staff are friendly, knowledgeable and always happy to help.
A well laid out modern foyer and bar area. Rooms are of a modern standard with all the usual amenities which do show the expected wear and tear from a popular hotel.
The free parking was an added bonus in a city partrolled by more traffic wardens than police!!!!
I would and probably will stay again.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanHanak, General Manager at Radisson Blu Hotel, Belfast, responded to this review, November 30, 2012
Thank you very much for your review. It's great to hear that you have had a great time with us and I hope to see you again soon.
Best regards,
Jan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ayrshire Scotland
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 10, 2012

We stayed here for 2 nights with our daughter and her husband. Our daughter arrived before us and when we arrived the girl at reception welcomed us as if she knew us and told us our daughter had checked in, had lunch and was waiting for us in the bar. Our room was lovely, very clean and a great size. There was everything in the room you would expect from a hotel like this, minibar, safe, iron, trouser press, toiletries etc. We had a view overlooking the water feature and it was very quiet and peaceful. The bar staff were very friendly and attentive and we never needed to repeat our bar order. Sitting outside on the decking with a glass of wine and looking at the water you got the impression you were on a boat and actually moving and no it wasn't the wine taking effect. The breakfast was great. What a selection and it fairly set you up for a day's sightseeing. We didn't have dinner in the hotel as we ate in the city both nights so I can't comment on that. As it was the weekend we also had free parking in a secure car park. All in all a very pleasant stay.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanHanak, General Manager at Radisson Blu Hotel, Belfast, responded to this review, November 12, 2012
Thank you very much for your review - It's great to see you have enjoyed your stay with us a lot.
I look forward to welcoming you back to our hotel soon.
Best wishes,
Jan
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tyrone
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 9, 2012

Only positive i have about this hotel is the free car parking at weekends and quick check in. The rooms are very basic no better in my opinion than a premier inn, our room had no door on the mini bar and stains on the carpet, i would not stay here again it is definately not up to a four star standard. We were lucky that i got a good deal when booking as i wouldn't have wanted to pay much more for the accomodation we got. Far superior hotels with better locations in belfast for the same price.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanHanak, General Manager at Radisson Blu Hotel, Belfast, responded to this review, November 12, 2012
Thank you for your review. Nice to see that you have appreciate the free car-parking on the weekend, something no - other city centre hotel Belfast hotel offers. I'm really sorry you felt our hotel is not a 4* standard. The decor is very modern and not very traditional, but it's all about the small differences with us - service, toiletries, quality of the furniture and fittings, air-conditioning, the minibar - sorry for the missing doors (not the actual fridge door, but the glass cover door from the cabinet), unforortunately it got broken when the room was serviced, but new will be fitted very soon. We also offer free 100MB internet to all residents - which is the fastest from all hotels in Northern Ireland. I would also like to assure you that hotel is independently audited by AA, NITB and of course our internal audits - and in all we scored high and achieved 4* score. Please let me know if you're in Belfast again and would like to give us another try, I'll be happy to look after your booking.
Best wishes,
Jan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Limerick, Ireland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 8, 2012

I stayed in this hotel for a single night and I found it perfectly comfortable. The staff were really friendly and accommodating. I'm didn't like the decor in the room and the hotel itself lacks a little character.

Positives:
Very clean and well kept.
Great breakfast selection.
Short walk to shops and restaurants.
Close to Belfast central train station (walkable distance).

Negatives:
Lacks character but this is something many of the modern hotels lack.
No onsite fitness center or swimming pool. You have to leave the hotel to access it.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanHanak, General Manager at Radisson Blu Hotel, Belfast, responded to this review, November 12, 2012
Thank you for your time and posting the review - I'm glad you found our hotel to be a nice base for you when staying in Belfast. I'm sorry we don't have a swimming pool & gym on site, but hope that our partner fitness LA - just short walk from the hotel, can compensate this by the range of facilities they offer to our guest either at discounted rate, or free when staying in business class rooms.
I hope to see you again soon.
Kind regards,
Jan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow
Level Contributor
54 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed November 8, 2012

We arrived very early and although we could not get an early check in they took our luggage and then we had breakfast. They also arranged a minibus to pick us up to go on the sightseeing tour and gave me a late check out of 3pm the next day. I booked a standard room which was fantastic, great size, lovely bathroom and great view. Used room service for food again great and used the bar at night before leaving for a night out. All in all they were amazing and gave us some great tips for shopping and eating. We were also just a 7 minute walk from all the shops etc.

Room Tip: No swimming pool ticked in error
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanHanak, General Manager at Radisson Blu Hotel, Belfast, responded to this review, November 12, 2012
Thank you very much - we are all delighted you have had a great stay with us and enjoyed the hotel and service.
I look forward to welcoming you back to our hotel soon.
Kind regards,
Jan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 7, 2012

We stayed for one night as a family of 5 so booked an interconnecting room on the 4th floor. The rooms are fine - there was a stale smell in the rooms like stale smoke as a non smoker and with children I didn't really appreciate this. But needless to say the rooms were clean and beds are comfy!! Breakfast was fine with plenty to choose from but not very tasty - staff very friendly and accommodating - would probably stay there again .

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanHanak, General Manager at Radisson Blu Hotel, Belfast, responded to this review, November 12, 2012
Thank you very much for your review - I'm glad you found our hotel comfortable and enjoyed your family stay. I'm really sorry for the smell of smoke - our hotel is 100% non-smoking, unfortunately we have some "offenders" time to time, which I feel is very unfair to the future guests and the hotel and of course we always deep clean the rooms, if something like this happens. This doesn't happen very often to be fair and coments of this nature are very rare, hopefully all will be perfect next time you stay with us.
Kind regards,
Jan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, Belfast

Address: The Gasworks, 3 Cromac Place, Ormeau Road, Belfast BT7 2JB, Northern Ireland
Phone Number:
Location: United Kingdom > Northern Ireland > Belfast
Amenities:
Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access
Hotel Style:
#2 Green Hotel in Belfast
#11 Luxury Hotel in Belfast
#14 Business Hotel in Belfast
#15 Romantic Hotel in Belfast
#16 Family Hotel in Belfast
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Belfast 4*
Number of rooms: 120
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Also Known As:
Radisson Blu Hotel, Belfast Hotel Belfast
Radisson Hotel Belfast
Radisson Belfast
Belfast Radisson

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