We stayed here for 2 nights with our daughter and her husband. Our daughter arrived before us and when we arrived the girl at reception welcomed us as if she knew us and told us our daughter had checked in, had lunch and was waiting for us in the bar. Our room was lovely, very clean and a great size. There was everything in the room you would expect from a hotel like this, minibar, safe, iron, trouser press, toiletries etc. We had a view overlooking the water feature and it was very quiet and peaceful. The bar staff were very friendly and attentive and we never needed to repeat our bar order. Sitting outside on the decking with a glass of wine and looking at the water you got the impression you were on a boat and actually moving and no it wasn't the wine taking effect. The breakfast was great. What a selection and it fairly set you up for a day's sightseeing. We didn't have dinner in the hotel as we ate in the city both nights so I can't comment on that. As it was the weekend we also had free parking in a secure car park. All in all a very pleasant stay.

Only positive i have about this hotel is the free car parking at weekends and quick check in. The rooms are very basic no better in my opinion than a premier inn, our room had no door on the mini bar and stains on the carpet, i would not stay here again it is definately not up to a four star standard. We were lucky that i got a good deal when booking as i wouldn't have wanted to pay much more for the accomodation we got. Far superior hotels with better locations in belfast for the same price.

I stayed in this hotel for a single night and I found it perfectly comfortable. The staff were really friendly and accommodating. I'm didn't like the decor in the room and the hotel itself lacks a little character.

Positives:
Very clean and well kept.
Great breakfast selection.
Short walk to shops and restaurants.
Close to Belfast central train station (walkable distance).

Negatives:
Lacks character but this is something many of the modern hotels lack.
No onsite fitness center or swimming pool. You have to leave the hotel to access it.

We arrived very early and although we could not get an early check in they took our luggage and then we had breakfast. They also arranged a minibus to pick us up to go on the sightseeing tour and gave me a late check out of 3pm the next day. I booked a standard room which was fantastic, great size, lovely bathroom and great view. Used room service for food again great and used the bar at night before leaving for a night out. All in all they were amazing and gave us some great tips for shopping and eating. We were also just a 7 minute walk from all the shops etc.