This hotel needs new management when we arrived it was chaos in reception no one seemed to know what was going on had to wait 15 minutes to check in due to a very big queue, then they didnt have the room i booked i was suppose to have a double, non-smoking instead i got a twin, smoking and it was a matter of take it or leave it were full no one seemed to care. The rooms no was 420 stained carpet,filthy nets,and some one had spilt a drink or something over the wardrobe side which was sticky look like it had been there for a while but at least the bed and bathroom were ok, clean but basic. Breakfast buffet was awful the chef was throughing things out as if it was a soup kitchen i have never seen scramdled egg look like yellow porridge before and it was so busy there was no where to sit i was told to just wait by a member of staff who again just didnt seem to care,so i just dumped my breakfast and went to the nearest cafe. customer service and staff skills leave a lot to be desired in this hotel on checkout no one asked how my stay was or even if there were any problems a goodbye would have been nice it only seems they want your money......
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- Also Known As:
- Days Inn Belfast
- Belfast Days Inn