My brother in law and his partner took my husband and myself to Belfast for an overnight stay in days hotel saturday 14th September for wee break after losing our son tragically 12weeks ago..however during our ONE night stay both our mobile phones plus my husbands bank card got stolen from our ROOM, , you can't imagine what this has done to us, I had so many pictures, text messages from my late son on my phone ,memories that I can't replace, also so many texts from friends after my son died. .im heartbroken, just wish the person concerned knew how hard this has been for us, , I know there is no CCTV on the corridors. , (i wonder who else knew this, i didnt ). Cctv is just in communal and stairway areas.,I just wanna warn anyone ,please be careful if you do NEED to stay there,but there are other nice cheap hotels elsewhere in Belfast,, however days hotel should be very proud of their receptionist, who was on duty sunday 15 th sept wish I had taken her name,she was so helpful, and true to her word, she did try to ring and did text my stolen phone, so thanks for that your a jewel,,,,,, other than that I won't and will never stay again and will persuade others not to,,,,
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you very much for taking time to post your review on Tripadvisor followed by your recent stay at Days Hotel Belfast. Please note that your feedback is extremely important for us.
We are genuinely disappointed on your feedback and it certainly does not reflect true picture of our hotel. Please note that we have been informed by yourself that you left your room door open at late hours of weekend night while you were with friend at a different room and we can not take any responsibility especially when door was left open. We are all sorry for your loss and we understand that it can not be replaced but we certainly are not to blame. I am glad to note though that you were impressed by our reception team.
Once again thank you very much for your comments and if I could be any further assistance please do not hesitate to contact me on email@example.com or on +44 2890 242494.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.