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“Mucha Gusto!” 5 of 5 stars
Review of Chalco's Mexican Grill

Chalco's Mexican Grill
112 Lisburn Road, Belfast, Northern Ireland
+44 289.068.7338
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Ranked #119 of 730 Restaurants in Belfast
Certificate of Excellence 2014
Price range: $0 - $11
Cuisines: Mexican
Dining options: Breakfast, Dinner, Lunch, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Dinner, Lunch, Late Night, Reservations
Ireland
Senior Contributor
27 reviews 27 reviews
15 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
“Mucha Gusto!”
5 of 5 stars Reviewed December 30, 2012

Absolutely authentic Mexican food. No fuss, no frills, just great grub at a very reasonable price. Bring alcohol and an appetite and you won't be disappointed. Best Mexican food north of the Rio Grande!!

Visited November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 reviews from our community

Visitor rating
    83
    32
    8
    8
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“love love love it!”
5 of 5 stars Reviewed December 18, 2012

I am a Chalcos addict! I have been eating here for over a year now, either eating in with a group of friends, with my boyfriend or to get a takeaway. The girls are always really friendly and welcoming and are very attentive when I eat in. The overall atmosphere is quite chilled out. They serve the biggest most delicious burritos I have ever had. Everything tastes really fresh and flavorsome. Just got a veggie burrito and it was the biggest one yet ... I timed it and it took me a full 25 minutes to finish it with no breaks haha. Recommend :)

  • Visited December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
“Great Food, even better service!”
5 of 5 stars Reviewed December 17, 2012

I've been going to Chalcos for about 2 years since it opened, and absolutley LOVE it! I used to be a boojum fan until I tried Chalcos and haven't been back to boojum since! The staff are always really friendly and helpul and always welcome you with a smile. Highly recommend going!

  • Visited December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Contributor
45 reviews 45 reviews
35 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
44 helpful votes 44 helpful votes
“Lovely, but.........”
4 of 5 stars Reviewed December 14, 2012

We have been visiting Chalcos since it opened, preferring their flavours and ingredients over the other popular burrito bar in belfast. We usually go a couple of times a month and we never had any bad experiences with the food. However, on the past three occasions we visited, the portion sizes have definitely shrunk and the prices have not. We went this week putting our last visits down to a mistake but when we visited we got half a spoon of rice (if even) on our burritos the pepper and bean portions were skimpy too. Chalcos used to fill us for hours but the last few occasions this did not happen! We would regret not going back to chalcos, but if the portions arent increased or price decreased we regulars will not be back.

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Contributor
36 reviews 36 reviews
23 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
41 helpful votes 41 helpful votes
“Very Bad Customer Service, Small Portions.”
1 of 5 stars Reviewed December 7, 2012

I visited this place when it first opened in December of 2010, and thought "wow a real burrito bar", staff were nice, food was really good and the portions were enormous.

Fast forward 2 years, and i can't bring myself to go back - rude staff who don't want to be there - obviously not hired for their customer service skills, and who's attitude exudes an underlying feeling that its a chore to serve the paying customer.

The portions are now literally literally half of what they were when they first opened - a small spoonful of rice and a half portion of meat. after eating a burrito at 6pm, i was hungry again by 9pm. My girlfriend doesn't take any salsa, jalapenos, guacamole, sauce etc - when she asked for a little extra sour cream (as the amount of sour cream given initially was paltry and she only had cheese and lettuce on her burrito so far) she was told she would have to pay an extra pound for it and the servers attitude over the matter was less than polite. She explained she wasn't having any salsas, jalapenos, guacamole or sauce - could it not be substituted? No , apparently not, she's have to pay £1 for a small spoonful of sour cream. Poor Customer Service!

Not trying to be really pernickety here, but when you've been a regular paying customer since day one - sending custom the businesses way - it feels a little raw. I shall be taking my custom elsewhere in future.

  • Visited December 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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