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“Very helpful people” 4 of 5 stars
Review of Wellington Park Hotel

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Wellington Park Hotel
3.0 of 5 Hotel   |   21 Malone Road, Belfast BT9 6RU, Northern Ireland   |  
Hotel amenities
Ranked #28 of 44 Hotels in Belfast
Durham, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Very helpful people”
4 of 5 stars Reviewed February 19, 2013

Excellent, spacious room, comfortable bed, staff friendly and helpful. Breakfast a little disappointing: cooked stuff seemed rather tired and it had been a long time since the scrambled egg (powdered?) had been inside a chicken. But I shall use this hotel again.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgibson, Head of Sales & Revenue at Wellington Park Hotel, responded to this review, February 21, 2013
Thanks for your review and we are glad you enjoyed it. However , please be assured that the Hotel does not use powdered egg for scrambled egg..they are made with cream and butter... we look forward to welcoming you back soon.

All the best,

Helen
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466 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Belfast, United Kingdom
1 review
5 of 5 stars Reviewed February 14, 2013

I recently had my 40th birthday celebrations at the wellington park hotel. The venue was only surpassed by the friendly and accommodating staff who seemed to anticipate the needs of the evening beyond my expectations. It was a watertight performace of professionalism and i would have no hesitation in recommending this venue for any celebration or a weekeknd away

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
65 reviews 65 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 3, 2013

I just checked out of wellington park hotel belfast today. Nice bedrooms but not luxury, all you need in a room would recommend for couples only nothing for children. The bar staff were fab very Friendly and quick service could not be nicer. Entertainment at night very good. The door men are very sleezy and disrespectful to women I will not be back because of their attitude to me. Breakfast was excellent choice of everything and staff were excellent at breakfast.. me and my husband had a lovly stay apart from door men I wore a black dress with knee boots and got insulted by them. Think they thought I was a ho when I'm married 3children and been with my partner 11years.. I went here for a relaxing break ended up upset at end of night!!

Room Tip: I would Say pay that extra and get dulexe room. Really lovly hotel staff could not be nicer apart fr...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Top Contributor
53 reviews 53 reviews
37 hotel reviews
Reviews in 39 cities Reviews in 39 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed January 30, 2013

great hotel
*close to city centre
*nice modern rooms
*good hearty irish breakfast
*very pleasant staff incl reception and restaurant

Ignore all the poor reviews, it deserves 4 star rating.
Paying a reasonable price in peak times, makes this an ideal spot

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 28, 2013

This time we had business in the University area of Belfast and were referred to the Wellington Park. It is very close to Queen's University and the King's Hall. I always thought it might be hard to get to but it is very easy to reach off the motorway. Front desk staff were very helpful with directions, information requests and dining suggestions. Ryan Manning was particularly helpful is planning some future business we have in the area in April. The bedroom was good, clean and well equipped, Tea making is always very useful! The bar food was first class and served with a smile as was breakfast. National papers available freely in the lounge. Good on site parking at a very reasonable rate. The big plus is convenience to both QUB and King's Hall, for the shopper, Lisburn Road is a brisk walk away. We will be back.

Room Tip: High floor on the city side.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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hgibson, Head of Sales & Revenue at Wellington Park Hotel, responded to this review, January 30, 2013
Dear Camroc,
Thank you for your 5***** star review...we look forward to welcoming you back.

Helen
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Belfast
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed January 26, 2013

Having visited this hotel for different functions I've always been more impressed with the food etc so we decided to have a wedding show around for our upcoming wedding. Unfortunately day appointments do not suit our busy schedule and so we had an appointment with the general manager.
We arrived on Friday early evening to a very quiet hotel: approximately 2 guests in the spacious reception area and us. We were approached by the GM who called me by the wrong name: when I corrected him, his excuse was he couldn't read; despite my name being totally different.
All in all the wedding showaround lasted approx 10 minutes. He didn't go through any packages, options etc as we hadn't any idea of prices etc. I felt he was in a hurry to get home so our visit was rushed.
I definitely won't be picking here, judging by how uncomfortable we were made to feel.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Service
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hgibson, Head of Sales & Revenue at Wellington Park Hotel, responded to this review, February 6, 2013
Dear Bubblyangel

This is certainly not typical of any customer interaction the Wellington Park Hotel. We are very sorry for the upset caused to you and have sent you a private message so that the matter can be discussed in more detial with the GM.

Yours sincerely,

Helen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern Ireland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 25, 2013

Stayed here the start of Jan on business. Great central location on the Malone rd. Hotel itself is great, very freindly staff on reception and in the restaurant. I had a lovely evening meal in the restaurant and a fantastic breakfast with a full range on offer the following morning. the bedroom was fine and I had a very comfortable nights sleep.
Will return on my next Belfast visit.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wellington Park Hotel

Address: 21 Malone Road, Belfast BT9 6RU, Northern Ireland
Location: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Business Hotel in Belfast
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wellington Park Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
A well established, four star independently owned and managed Hotel in a great location, close to Queens University, The Ulster Museum, Botanic Gardens and only minutes from the many tourist attractions now available in Belfast. With 75 large comfortable bedrooms, a spacious welcoming foyer and conference facilities for up to 300, a lively Bar and Restaurant, it's no wonder this hotel is popular with locals and visitors alive. Private coach and car parking. ... more   less 
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Also Known As:
Best Western Belfast
Belfast Best Western

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