This place used to have an internet cafe when I was last in it ten years ago, wonder why no longer? anyway, went in a week ago to purchase some gifts for family overseas and only one young male working the counter. Asked him a question about some jewellery pieces and he just was not interested. Made my selection and stood waiting to be served while young male staff member went over a map with a scottish gent. Several female members of staff chattering loudly at another counter in the store, others wandering back and forth into the back room behind the counter while I stood for almost 20 minutes waiting for service. How long does it take your average gent to absorb directions to the Stena ferry terminal...? Was only 10am on a weekday morning and no other people in the centre.....eventually another male came out 'from the back' to serve me, among other items I purchased two celtic dress rings and they cannot even supply a small box to put them in for gifting, just a paper bag - not a great impression.
On a seperate note I agree with a previous reviewer...such an outlet should provide bathroom facilities for visitors.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.