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“She said YES!!” 5 of 5 stars
Review of Malone Lodge Hotel & Apartments

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Malone Lodge Hotel & Apartments
4.0 of 5 Hotel   |   60 Eglantine Avenue, Belfast BT9 6DY, Northern Ireland   |  
Hotel amenities
Ranked #14 of 43 hotels in Belfast
Tyrone
1 review
6 helpful votes 6 helpful votes
“She said YES!!”
5 of 5 stars Reviewed November 3, 2013

I proposed to my now fiancee here. I rang the hotel the night before to book a room and an evening meal for the two of us. When I asked the lady on the phone if i could get a secluded table as i was going to propose she was ever so helpful. On the evening of the BIG QUESTION the resturant staff were ever so helpful and even got the chef to do a master piece on a plate for the moment. Awwsome. Big thanks to all involved and thanks again for the engagement card. p.s made no use of fitness facilities

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aweegem, Manager at Malone Lodge Hotel & Apartments, responded to this review, November 23, 2013
Thank you so much for your feedback I will be sure to let the team know and hope to see you again in the future, hopefully at your wedding reception.
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631 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
Belfast
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 2, 2013

I stayed at this hotel a few months ago and the rooms are to a 4 to 5 star rating, beautiful decor in the huge room that I was in with a 40 inch flat sceen tv with cable tv. The bathroom was imaculate with tiled floor to ceiling with beautiful marble tiles and a separate bath and shower. If you are looking for rooms that are pure luxury then this hotel and appartments has it all. Mind you a business suite that I stayed in is not that cheap, at £170 per night many people might find that to expensive. But on the other hand if you want the very best of the best then this hotel has got the lot, superb business room with everything you would want at a top hotel.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aweegem, Manager at Malone Lodge Hotel & Apartments, responded to this review, November 23, 2013
Thank you for taking the time to review your stay with the Malone Lodge Hotel & Apartments. Your feedback is very important to us and we are delighted that you had a comfortable stay. Your comments will be very well received by all the team as they are committed to giving our guests the best possible experience and service. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stourbridge
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 30, 2013

I stayed here two nights while working in Belfast .... Clean ... Decent breakfast ... Decent dinner , good Guinness in the bar
Fairly decent location in the city
I can not really comment on value for money as the price was prepaid by my client .... But I would stay here again

Stayed October 2013, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aweegem, Manager at Malone Lodge Hotel & Apartments, responded to this review, October 31, 2013
Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We're so pleased to hear that you had such a lovely stay with us here in the Malone Lodge Hotel and Apartments and we do hope to see you again in the very near future. Thank you once again for taking the time to review your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 27, 2013

Some minor issues. Bed sheet on double bed too small to tuck in under mattress but once reception contacted they delivered correct size pronto. Bit of noise post wedding when bar were clearing out empty bottles. Missing a few items that were listed on the breakfast menu and expected there to be granola on the second morning having pointed this absence out but no luck.
Little bit out of town but taxi fare very reasonable at just over £5 from city centre. Took taxi to Titanic exhibition and driver gave us 15% discount on entry ticket voucher which saved us more than the taxi fare. Great staff in all areas of the hotel, very friendly and helpful. In fact the same could be said of all people that we met during our visit to Belfast.

Room Tip: Some rooms have bath while others have shower - if you have a preference, let them know.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aweegem, Manager at Malone Lodge Hotel & Apartments, responded to this review, October 31, 2013
Thank you for taking the time to review your stay with us. It really matters to us that our guests have a comfortable night’s sleep and great food. For this reason your feedback is very much appreciated as we endeavour to improve standards and meet all our guest's needs and expectations. We hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Top Contributor
86 reviews 86 reviews
34 hotel reviews
Reviews in 44 cities Reviews in 44 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 23, 2013

I've been going to Belfast for about 10 years now so I'm not sure how I've managed to avoid the Malone Lodge up 'til now. Anyway, having stayed there now, I will return. The staff are in general very good (barman being the exception), the rooms comfortable and clean, the breakfasts are excellent and it's well located for the City Hospital.
On the negative side, the WiFI, although free, is VERY slow. Just about suitable for e-mails but forget surfing. The Malone is also just a bit too far from the centre for a comfortable walk. The area is quiet but my room (224) was above the AC / extraction units, so wasn't.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aweegem, Manager at Malone Lodge Hotel & Apartments, responded to this review, October 31, 2013
Thank you for taking the time to review your stay with the Malone Lodge Hotel & Apartments. Your feedback is very important to us and we are delighted that you had a comfortable stay. Your comments will be very well received by all the team as they are committed to giving our guests the best possible experience and service. We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 23, 2013 credit card Amex Card Member Review

We used the conference facilities for a Saturday business workshop. All the facilities worked well and the staff were very accommodating and helpful. the lunch was excellent and the day went very well and our delegates were very impressed

Stayed September 2013, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aweegem, Manager at Malone Lodge Hotel & Apartments, responded to this review, October 31, 2013
Thank you for taking the time to review the Malone Lodge Hotel and Apartments. It is great to hear that you enjoyed your time with us and our Hotel, great location and our great team here met your expectations . At Malone Lodge Hotel and Apartments we continuously strive to deliver a high level of service throughout the Hotel including our Conferencing facilities and it's great you feel this was achieved. Once again thank you for taking the time to review your stay and we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 21, 2013

I stayed at this hotel 3 years ago and found it to be very ideal: clean, convenient and courteous staff. However, upon a recent trip I noticed that the rooms were very run down and that they were not clean. For example, sheets were covered in stains and hair and were not changed once throughout my stay. Old/used drinking cups and glasses were not emptied out and the bathroom smelled strongly of urine. I also noticed several dead bugs attached to the blankets. This was really disappointing given the price and high standards it was supposed to have. Even after addressing the issue with staff, I would like to try another hotel on my next visit.

Room Tip: I wouldn't recommend this hotel given the lack of sanitary conditions I noticed
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aweegem, Manager at Malone Lodge Hotel & Apartments, responded to this review, October 23, 2013
Thank you for your review. It really matters to us that our guests enjoy every aspect of their stay, from the cleanliness of our rooms to the quality of the food offered. Please be assured that your comments will be followed up by our management team and once again thank you for your review and we do hope to welcome you back to the hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Malone Lodge Hotel & Apartments

Address: 60 Eglantine Avenue, Belfast BT9 6DY, Northern Ireland
Location: United Kingdom > Northern Ireland > Belfast
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotel in Belfast
#14 Romantic Hotel in Belfast
#14 Business Hotel in Belfast
#18 Family Hotel in Belfast
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Malone Lodge Hotel & Apartments 4*
Official Description (provided by the hotel):
Discover tranquility and a welcoming Irish Hospitality at the award winning Malone Lodge Hotel, Apartments & Suites which is situated in the peaceful, leafy suburbs of the Queen's Quarter of South Belfast, just minutes from the city centre. The four-star Malone Lodge is one of Belfast's finest boutique townhouse hotels with recent awards including : GO BELFAST Hotel of the Year; Northern Ireland Wedding Venue of the Year; AA Rosette in our Green Door restaurant. ... more   less 
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Also Known As:
Malone Lodge Hotel And Apartments
Malone Hotel Belfast
Malone Hotel Apartments

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