Stayed on Sat 16th Feb for the valentines package and we were fairly happy. Few negatives, room far too warm and no way to turn heat down, reception didn't care. We were kept waiting 30 minstrel after our booked dinner slot and when I asked for a complimentary drink reception got us this but the restaurant charged and also failed to give me my £4 change, their service was poor so I didn't intend on letting them keep it. Room very nice, comfy bed, good bathroom and breakfast fantastic -excellent selection. In my opinion this is a fair and balanced review.