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“Excellent Deal Great Central Hotel” 5 of 5 stars
Review of Europa Hotel - Belfast

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Europa Hotel - Belfast
4.0 of 5 Hotel   |   Great Victoria St., Belfast BT2 7AP, Northern Ireland (Golden Mile)   |  
Hotel amenities
Ranked #8 of 44 Hotels in Belfast
glasgow
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Excellent Deal Great Central Hotel”
5 of 5 stars Reviewed October 18, 2007

After an initial hicup with the booking ref, which was dealt with very professionally, this was a brilliant place to stay. We got a good deal on price.

Right in centre, rooms lovely, great views. Breakfast top quality.
We thought the staff were particularily lovely, especially for a busy
city centre hotel. Receptionist was very friendly and helpfull and the older gentleman in the piano bar makes the best cocktails I have ever tasted.

Overall would recommend this if you want to see Belfast. Great city,
much friendlier people and friendlier to your wallet than Dublin. City bus tour goes a little way up the street which was really interesting.

  • Liked — Friendly staff and location
  • Disliked — Leaving
  • Stayed October 2007, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,361 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (421)
Date | Rating
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  • French first
  • German first
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  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
gateshead
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 11, 2007

we wanted something special for our silver wedding anniversary and we got it ! the europa hotel is luxury at its best, we had a standard room , it was lovely ,kingsize bed wall mounted tv . beautiful bathroom ,bath and power shower . room was immaculate. staff were very good, nothing to much trouble . breakfast in the brassiere was lovely ,food delicious. to round the day off a drink in the piano room . very relaxing. we will certainly return. belfast is smashing ,lovely people. black taxi tour is a must .

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wexford
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 29, 2007

I stayed here with my husband for a few days break it was a lovely friendly hotel

Well worth the visit and it made you fell like you were in a Hotel,

Totally worth the money

Well done

Stayed September 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 27, 2007

We went for a stay over night in the Europa and were very pleased with the hotel overall. Both my wife and I were blown away by the size of the bedroom, bathroom and bed. The decor and fittings within the bedroom were of a high quality and all very well looked after and clean.

The staff in the hotel were great and the circulation areas, coffee bar area and reception were also nice places to relax.

The only down side to the hotel is that it doesn't have parking, we were directed to a private carpark behind the hotel which was not cheap. The cost of overnight carparking was £15.

We would definately advise anyone to stay in this lovely hotel which is only a short walk from the city centre. The pub across the road 'The Crown' is a must, a real traditional Irish pub with stacks of original features.

  • Liked — Size of the rooms
  • Stayed September 2007, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 22, 2007

A conference that I attended was held at this hotel so I booked it. Had to contact the hotel reservations directly (from the US) to get a special conference rate - took me four international phone calls and several emails as they were struggling with their reservations system. This was a recurring theme: when I got to the hotel around 11 am, the system was down again so they couldn't check people in or out. When it was restored, my reservation was for some reason shortened by one day (but I had it corrected later).

The hotel feels shabby and tired, although reasonably clean. There are a few things that should probably make you think twice before booking it.

First, the door locks. Usually, if you are leaving the room and just let the door close by itself, it will - with a pronounced click; and if you want to think of your fellow guests, you can close it rather gently to minimize the noise. Well, not at the Europa. Either the design is bad or the locks (in all rooms, not just mine - all my colleagues confirm) haven't been oiled since about 1970. To close the door, you have to SLAM it hard. And so in the evenings and mornings (and when the rooms are being cleaned during the day) there is a royal salute of SLAM!! SLAM!! SLAM!! going on. Try to sleep in.

This is accompanied by a lesser salute produced by ironing boards. Let me explain. The ironing board is hung inside the closet where you keep your clothes. But its two metal legs swing freely. So every time you open the closet to get a shirt etc, you get another BAM!! This complements the main salute and creates interesting rhythms (SLAM!! Ba-BAM!!).

This stay was also my first (excluding Moscow in the 1980's) where I didn't have control over my room's temperature. Heating is central and on this trip, despite the fact that it was cold (5-7 degrees Celsius = 40-45 F during the night), they didn't bother to switch on the heating. Only after my repeated complaints over a two-day period did they finally switch it on.

Wi-Fi Internet connection is available (not free) and is patchy in some rooms, including mine.

There was no mini-bar, in my single room at least. That's a pity; a shot of whiskey would have been nice on a cold evening.

On the positive side, the TV is a nice, large flat-screen (but no international channels whatsoever, only UK/Irish and no on-screen clock). Bed is comfortable. Bathroom is fairly nice and well equipped. The location is central which is of course a plus. The staff are reasonably helpful and friendly but not all of them know their job well enough. For instance, a waitress at the hotel restaurant didn't know if I could charge the lunch to my room (of course I could!). The bar on the 1st floor is a favorite hangout with the hotel guests (pleasant atmosphere but again, service can be patchy). The senior concierge was competent; his junior colleague less so (he showed me how to regulate the heater and his instructions turned out to be wrong).

A small anecdote to round it off. On my first day, I mistakenly stepped into an elevator that was for hotel staff use (although the sign said "Temporary Guest Elevator"). There were three cleaning ladies chatting near a window about 50 meters from me. When one of them saw where I was going, she sprinted toward me and, as the elevator door was closing, stuck her hand and forced it open. She said to me, panting: "This is a service elevator, Sir. Please use the other elevators. Thank you very much, Sir." I obliged...

For the icing on the cake, renovations were ongoing; construction workers outside dropping heavy stuff from a roof down; someone drilling something with a terrible pervasive noise from 10 am till 3 pm (and I was trying to do some work in my room). I realize, though, that this is temporary.

Overall, you be the judge.

  • Liked — Leaving at the and of my stay
  • Disliked — See the review
  • Stayed September 2007, traveled on business
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In the smoke
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 21, 2007

Planned a few days in Ireland travelling. First stop was Belfast, what a surprise!!


Tha hotel is fantastic and relaxing, clean and professional, i certainly will be returning.

No parking on site but Concierge helped out by parking in a near by car park. Also brought the car back in the morning.

  • Liked — Cleanliness of room
  • Disliked — A bit rushed at breakfast
  • Stayed September 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
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midlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 17, 2007

We booked this hotel through BMI baby. I travelled with my disabled father. I had to hire a car due to the amount of travelling we expected to do. The price we paid for 2 single rooms was £150/night.

On arrival we found there was a multi story directly behind the hotel. The parking rate could be anything upto £18/day. The hotel was very accomodating for my father, he was tired from travelling so they let us check in at 10am (5 hours early).

He had a fully adapted disabled room, with access for a wheelchair. His bathroom was also easily accessible and was a full wet room.
The decor was slightly dated and he had difficulty opening and closing the huge windows. It was front facing and he did say the noise levels at times kept him awake until 3am

I had a double room on a higher floor. The room was tastefully decorated. It had a flat screen TV , wall mounted with full digital TV. Tea and coffee facilities. The room was very clean and comfortable. The bathroom had a shower and had complimentary products available use. Maid service daily. You could have breakfast in your room, but this carried a £5 tray charge.

The location of the Europa is ideal. The bus and train station are next door. It is central for shopping, bars and restaurants. If you don't feel like going out in the evening there is a bristro and a restaurant in the hotel. The hotel bar offers afternoon and evening entertainment.

Overall it was a pleasant stay. A little over priced, but I feel you pay for the location.

  • Liked — Centrally Located
  • Disliked — Price of parking
  • Stayed August 2007, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Europa Hotel - Belfast

Address: Great Victoria St., Belfast BT2 7AP, Northern Ireland
Location: United Kingdom > Northern Ireland > Belfast > Golden Mile
Amenities:
Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Belfast
#5 Business Hotel in Belfast
#5 Family Hotel in Belfast
#10 Romantic Hotel in Belfast
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Europa Hotel - Belfast 4*
Number of rooms: 240
Official Description (provided by the hotel):
The world famous 4 star Europa Hotel is superbly located in the heart of Belfast City Centre, and simply epitomizes indulgence. Having undergone major refurbishment the hotel now boasts 272 exquisite bedrooms, making it one of the largest and most luxurious hotels in Northern Ireland. It is also ideally positioned in the heart of the city, next door to the famous Grand Opera House and close to the Waterfront and Odyssey concert venues. ... more   less 
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Also Known As:
Europa Hotel Belfast
Belfast Europa Hotel
Europa Belfast

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