Visited 30/12/12, for Juliet Turner. On arrival at 8 pm ( doors opening time) we were surprised to see no queue, the organisers had decided to open the doors early, Inside we found the venue full already. Having a gentleman, in our party of three, in his 70 's we went in search of somewhere to sit. This was to no avail. I approached the members of staff on the door and explained our plight and the blank stare said it all, he emphasised that it was a partially standing event and could not help. We then went in search of a suitable place to stand to which we discovered was either at the bar, which was already two deep, or along the back wall at the entrance to the toilets (lovely). We stood at the back and underwent constant jostling from people wanting to use the toilets. We endured this through the warm up act and the first few songs of the main act. Having been on his feet for nearly two hours at that stage my father could bare no more and we had to leave. Thank you Black Box for ruining what was set to be a lovely evening out and at this stage I might add that the artists were excellent (from what we heard) . I am sure that there will great reviews for this show and deservedly so, but maybe they will come from people that were sitting comfortably.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 2, 2013
Hi Mr Camblin
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I'm very sorry to hear that you had a negative experience at the Black Box venue. The Juliet Turner event was being run by the Real Music Club and we have passed your review on to Jim Heaney who runs the club. All events at the venue have limited unreserved seating and it is up to the individual promoters on how many seats and standing places they require for each individual event.
I hope that you will return to the venue in the future to enjoy another event, please do get in touch before hand to let us know and we will ensure there is a seat for your father. You can contact the venue directly on 02890244400.
To contact the Real Music Club you can email email@example.com
Sarah Jones, Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.