My mother stayed at this hotel during a conference in Belfast and had a very strange experience. The room she was given had an door adjoining the room to another's but the door was locked. She woke up in the middle of the night to find a man in her room going through her stuff! She started screaming and ran from the room into the hall where the man followed her and through the hall went into his own room. She went back into the room half scared to death and contacted the hotel staff through the phone and called the emergency number but no one was picking up. After 15 minutes, she changed out of her nightgown and went to the desk where they informed her that the man living in the next room was sleepwalking and thus, came into her room through the adjoining door. When she demanded to know why the door was unlocked in the first place, they told her the maids had left it like that by accident!
They then changed her room and refunded her for that one night but the overall experience was horrific and frankly, after hearing the incident I felt i must write about it as the hotel personnel could have done more to ensure the safety of their guests!!!
- Also Known As:
- Ramada Encore Belfast City Centre Hotel
- Ramada Encore Belfast City Centre Hotel Belfast
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