This is a city-centre hotel, in a busy city, so you should expect some noise from the corridors. It wasn't actually too bad. What does let the place down is the impractical design of the bathroom. Somebody decided that putting the sink IN the bedroom would be a great idea. However, switch on the bathroom light at night, and the bedroom is flooded with light from the sink area. Our designers saved a dollar by putting both lights on the same switch. I've stayed in the Premier Inn in the Titanic quarter, and it has proper bathrooms. Much better.
And the towel-rail will NEVER be secure on the wall. Again: poor design.
Bedside lights: Nice to have the downlighter. Difficult to adjust!
The staff were great, and the night was refunded without question. But I am unlikely to return.
Titanic premier inn is much better.
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At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise for the service you experienced at our hotel.
Your comments have been noted and will be duly investigated by both Head Office and the Management Team at our hotel.
Please be assured at Premier Inn we take the service provided to all our guests very seriously and your feedback will be duly followed up.
Once again thank you for taking the time to review your stay we do hope that we can welcome you back to Premier Inn in the future.
Social Media Team,
Whitbread Hotels & Restaurants.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.