What a very disappointing experience we had at 21 social. It started with our table not being ready, fair enough this happens, what restaurant doesn't want you to buy an extra drink at the bar. Then when we were seated we were given the standard menu, we asked for the set menu, as we were a table of 8 we should have been offered this, but after a bit of debate and some excuses why we shouldn't have it with the manageress we were given the set menu. Next we ordered 2 jugs of water and 8 glasses and a friend ordered a bottle of wine. Unfortunately for the poor waitress she dropped the whole tray over our table, down the back of a friend and all over our bags, a dreadful accident and we did feel for the waitress, but we were told the bottle of wine would be free. Next a veggie salad had ham in it, again lots of apologies and that friend (same one who had most the water over her) was told she would not have to pay for her wine. After the starters we waited for almost an hour on main courses, yes it was a Saturday night and you expect a wait, but I don't want to be eating my dinner after 10 o'clock and people starting to arrive for the bar standing round me. Again apologies from the manageress and a free cocktail for each, some didn't want this so they comprised with a free desert. She then generously offered that we could have free entry into the nightclub, just noticed that its free anyway when you are in a party of 8 - maybe not so generous. When the bill arrived they bottle of wine was on the bill, when we asked why, the manageress said it was because only 1 person was drinking it, she had been watching us - mmmm that's nice to know, 2 people were drinking it. I really don't like writing this review, because we were a group of 8 friends who haven't seen each other in months, we wanted to have a good catch up and not feel that we were complaining the whole time. It was so disastrous it was funny. The food was nice and it did seem like a good place to stay on as there was good music, but unfortunately our experience had been spoiled. So please please please 21 social, just employ a couple of extra staff and know what menu's go out and our night could have been so different
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