I came to Belfast for a weekend by myself while working in Dublin. I picked the hotel for its location and the reviews I had read. The location was terrific a short walk to the city center and near great pubs and next to the Opera House. Loved the decor. The room had everything I needed or expected from a 5 star hotel including an umbrella which was great given that it rained the first day. I was most impressed with the service from the concierge who suggested I book a table at Menu for dinner after I inquired about the restaurant to the front desk clerk who took it upon herself to call me a taxi after I told her what I was trying to do while checking luggage. But the best example of their service was Gareth in the restaurant. He was part of my service team for dinner on Sat. night. He noticed me at breakfast the next morning. He stopped by, greeted me by name, and asked how my evening had been. That is the service I expect from a 5 star hotel. I can't wait to stay in another Fitzwilliam’s property.
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- Also Known As:
- Fitzwilliam Hotel Belfast
- Belfast Fitzwilliam Hotel