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“Luxurious hotel set in a great location” 5 of 5 stars
Review of The Fitzwilliam Hotel Belfast

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The Fitzwilliam Hotel Belfast
4.0 of 5 Hotel   |   1-3 Great Victoria Street, Belfast BT2 7BQ, Northern Ireland (Golden Mile)   |  
Hotel amenities
Ranked #9 of 44 Hotels in Belfast
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
41 helpful votes 41 helpful votes
“Luxurious hotel set in a great location”
5 of 5 stars Reviewed May 25, 2013

I have stayed in this hotel 4 times over the past 2 years.
Everything about this hotel screams luxury.
Cocktail bar.
Huge, comfy beds.
The decor in the rooms.
Food.
The 5 star service from staff.
It all adds up to being the best hotel in Belfast.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolyn M, Front Office Manager at The Fitzwilliam Hotel Belfast, responded to this review, May 30, 2013
Dear TrackerTravel123

Many thanks for taking the time to leave such a kind review of your recent stay at The Fitzwilliam Hotel Belfast. It is a pleasure to read how highly you value the service, rooms and our dining and bar facilities. It will be a pleasure to share your comments with the team here and I look forward to welcoming you back.

Kindest Regards
Carolyn Matthews
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,769 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
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English first
Toronto, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 23, 2013

We picked the Fitzwilliam in Belfast because it looked new and was a reasonable price range. What we got exceeded our expectation, A modern hotel with the service you expect from a owner operated inn. Everything about the Fitzwilliam is above average. Great staff, Location, next to the Opera House where we secured tickets to the play. Will stay there again in Belfast and in Dublin.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolyn M, Front Office Manager at The Fitzwilliam Hotel Belfast, responded to this review, May 30, 2013
Dear Dennis T

Many thanks for taking the time to leave feedback of your most recent visit to The Fitzwilliam Hotel Belfast. I am delighted to read how much you enjoy your visit and how highly you value the location and service. It will be my pleasure to share your comments with the team and I look forward to welcoming you back.

Kindest Regards
Carolyn Matthews
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tipperary
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 21, 2013

this is a classy modern hotel, ideally located in the middle of busy belfast.
we got a little lost on our way but were given great directions by a friendly receptionist. check in was efficient and too the point, offering all the usual info.
the CONCIERGES are wonderfully helpful gentlemen. nothing was any bother, valet parking and directions.
our room was on the 6th floor. love the mirrors on the outside the bedroom doors. our room was very spacious with all modern conviences, including a stereo and min-bar.
the bar is a trendy cocktail lounge, serving some of belfast's many beautiful people. my wife had a delicious cosmopolitan from a friendly, well knowledgeable bar tender called Jonathan.

breakfast next morning and the following also, were a complete disaster. both mornings we didn't get coffee for 20 minutes after asking twice. i got a very poor and overcooked eggs benedict and the staff were in no way attentive, more interested in horse play amongst themselves.

this is a lovely place to stay in this great city. avail of the amazing concierge service.

we will be back, soon i hope (but might ony stay on a room only rate)

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolyn M, Front Office Manager at The Fitzwilliam Hotel Belfast, responded to this review, May 30, 2013
Dear TheTippTwins

Thank you for your review regarding your recent stay at the Fitzwilliam Hotel Belfast.

It was lovely to read how you enjoyed your stay and the service from our staff and concierge in particular. I will certainly be sharing these comments with the team.

I was disappointed to learn about your experience at breakfast and I will certainly be addressing these highlighted areas with the appropriate Managers.

Thank you again and we look forward to welcoming you back in the near future.

Kindest Regards
Carolyn Matthews
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2013

Stayed in for 1 night with friends and had an amazing stay. rooms were beautiful and spacious and very clean. staff were all very friendly and the 2 conceirge were great! Really friendly and helpful. i left my charger behind and they offered to post it out to me. will def be back!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolyn M, Front Office Manager at The Fitzwilliam Hotel Belfast, responded to this review, July 7, 2013
Dear leoaine

Many thanks for your recent review on your stay at The Fitzwilliam Hotel Belfast.

It was lovely to read how you found our staff very helpful and especially our Concierge. I will certainly be sharing this feedback with the team.

We look forward to welcoming you back in the near future.

Kindest Regards
Carolyn Matthews
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 20, 2013

Excellent, stayed in a standard room and couldn't ask for more. Lovely location, lovely staff and the valet parking was a dream also.

Bonus points for catching up with us as we were leaving to return a phone that was left behind.

Room Tip: We had a room facing north and it was excellent.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolyn M, Front Office Manager at The Fitzwilliam Hotel Belfast, responded to this review, May 30, 2013
Dear iampatrickkennedy

Many thanks for taking the time to leave feedback of your most recent visit to The Fitzwilliam Hotel Belfast.

I am delighted to read how much you enjoy your visit and how highly you value the location and staff. It will be my pleasure to share your comments with the team and I look forward to welcoming you back.

Kindest Regards
Carolyn Matthews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 17, 2013

Housekeeping barged into our suite unannounced. Money taken from my bank account without notice that I still haven't had a response to. Contacted the hotel now over 3 times for a refund...but no response. I took my wife for a relaxing night at a well renowned Belfast hotel and left sorely disappointed. Would not recommend & would prefer to stay at other quality Belfast hotels.

  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolyn M, Front Office Manager at The Fitzwilliam Hotel Belfast, responded to this review, May 30, 2013
Dear naysayer74

I am very concerned to read of you most recent experience at The Fitzwilliam Hotel Belfast and I would very much like to discuss your comments further. Please can you kindly contact me direct at the hotel?

Kindest regards
Carolyn Matthews
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeenshire
Top Contributor
102 reviews 102 reviews
33 hotel reviews
Reviews in 41 cities Reviews in 41 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 17, 2013

Hotel is shown as “not-rated” in Belfast tourist information, but from our experience we would estimate it to be on level with other 4 star establishments we have used. Rooms are large, comfortable, clean and well serviced/presented. Good location, close to Belfast Civic hall and within easy walking distance of restaurants, shops and tourist attractions. Friendly and helpful staff. Good bar/restaurant and lounge area.
Only downside was the price of parking - £15 to£17 per night (only paid slightly more than that to rent the car, for the day!). One tip/piece of advice is not to use hotel parking, but to drive 30 metres further west along Grosvenor Road (B38) and park (on right hand side of road) in McCausland (secure/manned) 24 hour car park. If you show a proof of staying in a local hotel (e.g. door pass), you can park from 5 pm to 10 am for the sum of just £5 for the night.

Room Tip: Lot of road noise in Belfast - sirens. Higher floors may be better
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolyn M, Front Office Manager at The Fitzwilliam Hotel Belfast, responded to this review, May 23, 2013
Dear cymru1948

Thank you for your recent TripAdvisor review. It was lovely to read how you enjoyed our rooms, location and service provided by our staff.

We look forward to welcoming you back to the Fitzwilliam Hotel Belfast.

Kindest Regards

Carolyn Matthews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Fitzwilliam Hotel Belfast

Address: 1-3 Great Victoria Street, Belfast BT2 7BQ, Northern Ireland
Location: United Kingdom > Northern Ireland > Belfast > Golden Mile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Belfast
#5 Business Hotel in Belfast
#9 Romantic Hotel in Belfast
#14 Family Hotel in Belfast
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fitzwilliam Hotel Belfast 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Fitzwilliam Hotel Belfast
Belfast Fitzwilliam Hotel

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