We stayed here the week before Christmas as part of a trip to NI to see friends and family. We really enjoyed our stay. The room was exceptionally comfortable, beautifully designed and furnished, spacious and scrupulously clean. It was very contemporary in style (which we like) without being at all soulless. We loved hearing the clock-tower nearby striking the hour - it made us feel part of the city - but it may grate with some. The view from the window wasn't at all pretty - but we had opted for one of the cheaper rooms round the side; the front aspect would be much more attractive; still, it's a city centre hotel so what do you expect.
The Hotel is superbly located; the City is tiny really, so everything worth seeing is easily strollable.
What makes the hotel however is the staff; we say this about Belfast every time, but the staff here are just the best in the World. Friendly, kind, professional, and with a really wicked sense of humour that takes the edge out of any problem you might be having. The service here isn't 'slick'. Belfast isn't slick - but that's rather the point. Everything here gets done just fine, cheerfully and with soul. Maybe it'll be slower than it would be in London or Barcelona, but what of it? You'll have a conversation with a real human being and an interaction that feels like they truly care. The extra couple of minutes or lack of super-smooth slickness aren't missed.
The two concierges (an older chap called Billy I believe) and a younger assistant were both absolutely superb. They managed to find us restaurant bookings on one of the busiest nights of the year - went the extra mile by phoning us on our mobiles to let us know our options - and seemed to have recommendations and ideas at their fingertips. We never felt we were being 'sold' a favourite recommendation (as you so often do), but rather that they really wanted us to have a good time. Really world class. Both are real characters and just great 'craic' to talk to about the city.
The hotel bar is a good place to hang out late on - we ended up chatting to complete strangers late at night after the clubs closed!
Belfast isn't the prettiest city in the World and the shopping options are limited (although some really world class art galleries on the Lisburn Road and boutiques there too), but boy does this town know how to have a good time. Bars, clubs and restaurants to suit every taste and budget and a weekend crowd that seems to be able to have raucous fun on a weekend without unpleasantness. We adore our trips to Belfast !
I wouldn't however say that this hotel feels like it is on the same level as, say, The Merchant or the Culloden. But it's head and shoulders above other similarly priced options like The Europa or Radisson - 5 star is a broad band with a lot of variation; it feels 5* in terms of it's furnishings and helpful service, but maybe it's just a bit too modern or new to really have that 'special' feel.
So overall, if you're in town for a fun weekend, want something relaxed, friendly and unpretentious with a contemporary feel - you couldn't do better. For a honeymoon or a really special occasion I'd take the more characterful options. We loved the Fitzwilliam and really rate it's value for money and location.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Priceline, Orbitz, Despegar.com, TripOnline SA, Agoda, Odigeo and Tingo so you can book your The Fitzwilliam Hotel Belfast reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Fitzwilliam Hotel Belfast
- Belfast Fitzwilliam Hotel