I have been twice to Benedicts in the last month. Both for work lunches, hence why I returned after an average first outing so quickly, had it been my decision, I wouldn't have returned.
At lunch it is a carvery or set menu, depending on how you look at it. On the first visit I got peppered chicken with all the trimmings. The chicken was fine but the spuds/chips and mash had a real school dinner feel to it and I thought the quality and portion size for the price were very poor.
On the second visit, it was a slightly different menu, good that it is shaken up a bit. On this visit I got the Mexican chicken which tasted no better than a microwave meal, the spuds were of even poorer standard, everyone commented on how hard they were, you could have broken a window with them. The chips and mash were off average standard, I just expect more for £6.95 than a meal I feel I could execute to a reasonably similar standard at home.
Service was excellent, although the waiting servers don't have to serve food they were very good at returning to the table for drink top ups and making sure everything was ok, so the gripe here is definitely the food.
Carvery's when done right are fine but there needs to be either plenty of customers or a quick turnaround manually of potatoes/meat as this will keep the standard higher but food just sitting in heat for an hour is obviously going to reduce the standard.
I personally wouldn't return unless it was another work outing i.e. someone else's choice.
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