We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value - pleasant public house” 4 of 5 stars
Review of Dylan Thomas

Dylan Thomas
Swansea Enterprise Park | Llansamlet, Swansea SA7 9AQ, Wales
01792 825 346
Website
Improve this listing
Ranked #295 of 506 Restaurants in Swansea
Price range: $10 - $20
Cuisines: English
More restaurant details
Restaurant details
Good for: Families with children, Outdoor seating
Dining options: Breakfast/Brunch, Late Night
Redditch, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Good value - pleasant public house”
4 of 5 stars Reviewed August 14, 2014

Typical "Fayre & Square" pub - huge choice on the menu that can be a little confusing but food arrived within about 10 minutes of ordering and was exactly as expected. Staff were pleasant.

  • Visited August 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

85 reviews from our community

Visitor rating
    14
    23
    11
    12
    25
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Wales
Senior Contributor
31 reviews 31 reviews
25 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Excellent value for money”
3 of 5 stars Reviewed July 30, 2014

Great menu choices, and excellent value. Lots of the meals are 2 for £10 or have another special deal associated with it. I ordered the chicken with cola sauce which was delicious and plenty of it. The staff were very friendly and helpful, I was served at the bar and at my table very quickly. The decor of the pub/restaurant is now a little tired though.

  • Visited July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Terrible ”
1 of 5 stars Reviewed July 12, 2014

The menu deals were confusing and staff agreed they made no sense. The menu is the strangest slapped together meals I have ever seen. Who came up with Sausage in a roll, with curry sauce and broken poppadom over the top?

My food was overpriced and over cooked, could not distinguish between chicken and bone.

The waitress was walking around moaning about her job and other members of staff. They were turning customers away for food because they were quite (you will be turning customers away).

Nobody bothered checking if our meals were okay, probably just as well. I was waiting for the question to be asked. My wife asked me not to complain.

At the bar the chef came out and luckily my wife did not see him, especially before eating. His chefs whites were filthy and I mean filthy.

Give this place a wide birth and go to Burger King or the pub up the road.

I will never ever eat in this place again. Its overpriced with awful food and very unwelcoming.

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spirit P, Guest Relations Manager at Dylan Thomas, responded to this review, July 17, 2014
Dear james m

Thank for taking the time to provide us with your review.

I would like to apologise that we failed to meet your expectations at the Dyaln Thomas with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have sent you a direct message to discuss this further.

Kind regards

Fayre & Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, United Kingdom
Senior Contributor
43 reviews 43 reviews
23 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“Honest and reasonable”
5 of 5 stars Reviewed July 8, 2014 via mobile

Very ordinary pub food outlet which is obviously well used by the families in the area. The cleanliness was good and the service excellent. Good choice of food with bargain meals thrown in. The food was good but not adventurous or haute cuisine. It was good honest pub food and great value. The atmosphere was very pleasant and the staff tolerant of the demands of their customers.

Visited July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Talbot, United Kingdom
Contributor
19 reviews 19 reviews
14 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Not Good”
2 of 5 stars Reviewed July 8, 2014

My partner and I went here for Sunday lunch and we were very disappointed.. We waited 50 mins for our turkey roast to arrive , all the while we could hear the kitchen and waiting staff having a good laugh in the kitchen!!. When it did arrive it was luke warm, vegetables so hard I couldnt cut them.... no excuse really as we waited 50 mins, the size on them should have been cooked in less than 15 mins!!!!!!!! gravy like water, and the whole meal was tasteless. This was the 2nd time I had the roast ( I always give a 2nd chance ) but have been disappointed both times. I would like to say that when I have ordered other meals they have been very good.

  • Visited June 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Dylan Thomas also viewed

Swansea, Swansea County
Swansea, Swansea County
 
Swansea, Swansea County
Swansea, Swansea County
 

Been to Dylan Thomas? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Dylan Thomas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.