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“Great hotel” 4 of 5 stars
Review of Morgans Hotel

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Morgans Hotel
Somerset Place, Swansea SA1 1RR, Wales   |  
Hotel amenities
Ranked #7 of 25 hotels in Swansea
horsham
Top Contributor
119 reviews 119 reviews
32 hotel reviews
Reviews in 63 cities Reviews in 63 cities
71 helpful votes 71 helpful votes
“Great hotel”
4 of 5 stars Reviewed December 23, 2012

I thought the hotel was lovely- great location within easy walking distance of the city, the room in a detached building was well presented and had everything we needed, and the breakfast was superb. Everyone in the hotel was very friendly and very helpful and therefore do not comprehend the comments from boogaloo. Previously stayed in Marriott but this is far better- will stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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322 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • Any
English first
neath
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 14, 2012

More Fawlty Towers than nice hotel.Room smelled of cats pee.Staff snobbish and unhelpful.No interest in customers.Over priced and unpleasant.Good location near town.A bit of cleaning and some staff tarining ,especially on reception and it could be a great venues.Nice old features in building

  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 9, 2012

We stayed in a house over the road from main hotel it was lovely and warm clean smelt fresh really comfy four poster bed .....bar area gets a big busy but it was Christmas so to be expected. Really friendly staff breakfast really good lots to choose from

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
Top Contributor
83 reviews 83 reviews
16 hotel reviews
Reviews in 41 cities Reviews in 41 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 2, 2012

We didn't spend the night but we had a special lunch that was first class. The food was tasty and the service excellent. The building, built many years ago, has a wonderful feel and for such a high class hotel the bar prices were no higher than our local. Will call again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Weston
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 4, 2012

Just got back after a one night stay at the Morgans, unfortunately we did not manage to have a nights sleep due to the guests in the next room deciding to have an all night "chat" which ended with the male guest threatening the woman he was with, very nice.I'll return to this later.

The hotel is an impressive building from the outside but rather drab when inside, there is no foyer to sit rather just an extention of the bar area which is full in the evening. On arrival I noticed that the seating area in the bar was rather grubby and looked like it had not been cleaned from the day before ( old tissue on the seat and the floor had not been vacuumed). The room was adequate with a large bathroom, the bedside light wasn't working we reported this and action was to be taken.

Returning to the "Clampets"in the next room they were up talking loudly all night which ruined a really good weekend break in Swansea, we reported this to the night porter who did ring the room at about 2.45 am but they did not take any notice.

After talking to the manager we were given a discount on the bill but this did not really compensate for the lost sleep. I understand that the hotel is not directly responsible for whom it lets in but it seems that there are those people who show absolutely no regard for other people's requirements.

The staff I thought were fine and I feel a little sorry for them having to deal with inconsiderate people like those in the next room. We were just unlucky but travellers beware.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 24, 2012

I have stayed here on several occasions and keep meaning to write a review. We stay here as a company as we have a nearby site and we are never disappointed with the impeccable service and beautiful rooms!
Perfect central location and the hotel bar has a lovely atmosphere in the evening aswell.
My favourite room so far is Artisan which is an attic room but as with all the rooms here, it is spacious, tastefully decorated and pristinely clean!
The breakfast is delicious with a great choice and presented nicely on the plate.
The staff are always really attentive, polite! Thank you for all your help!

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Neath, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 9, 2012 via mobile

We enjoyed an overnight stay at this hotel with friends to celebrate my 40th birthday. We stayed in the Raj of Sarawak room which was just beautiful, very spacious and elegantly decorated. The bar area has a fabulous atmosphere with great cocktails and champagne! Varied choice of breakfast items and good service. This hotel is perfect for a special occasion or just a treat! can't wait to stay again.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Morgans Hotel

Address: Somerset Place, Swansea SA1 1RR, Wales
Location: United Kingdom > Wales > Southern Wales > Swansea County > Swansea
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Swansea
#5 Business Hotel in Swansea
#6 Romantic Hotel in Swansea
#7 Family Hotel in Swansea
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Morgans Hotel is located in the heart of the maritime quarter, within walking distance to the city centre of Swansea. The Main Hotel has 20 rooms of accommodation, a bar lounge, restaurant and conference facilities. The Townhouse, situated across a small side road from the main hotel, has an additional 22 bedrooms. Please note that we are unable offer room service in the Townhouse. The restaurant is open seven days a week to residents and we serve bar meals in our bar lounge daily. The restaurant is open to the public from Wednesday evening through to Sunday lunch. The hotel is non-smoking and we have disabled access and facilities. ... more   less 
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Also Known As:
Morgans Hotel Swansea, Wales
Morgans Swansea

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