I stayed here for one night with a large group of colleagues. The hotel itself seemed to be of a good standard, however, upon check in we were given a room which was already occupied. Not a problem I thought, but then the alternative room was given with a double bed, ok for some but not for us as we were two ladies. We were told the hotel was full and the suggestion was we had a quilt to separate us for sleeping. The receptionist was not sure what could be done so I suggested I swap with another room that had two beds in it and only one person. Problem solved. The hotel was at times noisy because there were lots of young groups staying. Our room, on the 7th floor was clean and spacious.
We had a private function room for dinner and I have never seen so many staff to serve us. The service was good and the food lovely but unfortunately coffee was not served to some people. Breakfast was made more enjoyable by the attentive and welcoming staff which are a credit to the hotel, so with that in mind I would like to mention Justin who was superb with the meal service and Kelly at reception who always had a smile for us. Oh and the night reception team who organised the coffee for us at 2 in the morning.
I would recommend this hotel for its location. Didn't use the spa so not able to comment.
- Official Description (provided by the hotel):
- The Dragon Hotel is Swansea’s premier 4-star, hotel located in the heart of the city centre. Over £3.5 million has been spent on this top Swansea hotel to offer guests excellent hotel accommodation, superb leisure facilities and free on-site parking (subject to availability) in the heart of Swansea City. Indeed, The Dragon Hotel was recognised as The Best Hotel in Swansea by the city’s Swansea Life Awards 2010.The 106 en-suite bedrooms at The Dragon Hotel have been refurbished to a high standard and are fully air-conditioned. All rooms feature WiFi high-speed internet access and flat screen digital TVs. The Dragon Hotel is a Swansea landmark, centrally located and within walking distance of the city’s key amenities, attractions, shops, theatre, restaurants, marina and vibrant night-life.The hotel leisure club features an 18-metre indoor swimming pool, male and female saunas, a state-of-the-art gymnasium with plasma screen TVs and a beauty treatment room. Holistic therapy and Sports Massage Therapy are also available.Our Brasserie is an excellent place to dine in Swansea city centre and we are the proud recipients of an AA Rosette in recognition of the delicious modern European-style cuisine served in the hotel. ... more less
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- Also Known As:
- Dragon Hotel Swansea
- The Dragon Hotel Swansea, Wales