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“No other options” 3 of 5 stars
Review of Holiday Inn Express Newport

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Holiday Inn Express Newport
3.0 of 5 Hotel   |   Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales   |  
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Ranked #1 of 20 Hotels in Newport
Delhi, in, National Capital Territory of Delhi, India
Top Contributor
69 reviews 69 reviews
55 hotel reviews
Reviews in 28 cities Reviews in 28 cities
40 helpful votes 40 helpful votes
“No other options”
3 of 5 stars Reviewed April 29, 2013

Stayed for a few nights during march and april 2013. This is the lone hotel in the vicinity of the business parks. The location alone makes it hughly convenient place to stay. The hotel in itself is ordinary at best. Yes it is clean, and the rooms are ok. The staff were friendly but it seemed that they are streached for their time as it took me quite a while to check in and out everytime.
The breakfast was a bit of a shame, but the hotel does have a night menu in the cafe which was greatly helpful on atleast one occasion.

Room Tip: the pub/restaurant called dragonfly next door is definaly worth a visit.
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Newport, responded to this review, May 22, 2013
Dear TrippieDvisor,

Thank you so much for taking the time to leave us your feedback. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Please accept our sincere apology for the shortcomings you experienced during your stay. I have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually.

Kind regards,

Joel B
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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297 reviews from our community

Traveler rating
    150
    117
    21
    5
    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Calne, United Kingdom
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
Reviews in 34 cities Reviews in 34 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 22, 2013

It is hard to fault this place. Immaculately clean throughout, universally helpful and friendly staff and good value for money. Plentiful breakfasts, comfortable bar area serving a range of hot meals and free wi fi in public areas. Rooms are comfortable and quiet and the bathrooms have good showers. I will certainly stay here again.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeePrice01, Manager at Holiday Inn Express Newport, responded to this review, April 26, 2013
Many thanks for your kind feedback about your recent stay with us, I am so pleased to hear that you had such an enjoyable stay. We very much hope to welcome you back in the near future.

With Kind Regards

Clare Jenkins
Deputy General Manager
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Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2013 via mobile

Nice friendly staff
clean
just what you require
great breakfast really impressed for a free breakfast
bar and snacks available as well as food
only down side beds could be a bit bigger
highly recommend
will be back if in the area

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 15, 2013

The hotel was spotless, the staff were friendly and helpful, the price was competitive and the breakfast was varied and tasty. We stayed for just one night but would definitely return. The hotel was busy so they made sure extra staff were on duty for breakfast. On arrival the room had not been set up with the extra bed for our son but this was rectified within 5 minutes of us arriving. There is a nice restaurant next door as well as the one in the hotel. They also don't mind if you order take away! We ate in the Dragonfly next door which was very nice. The only (small) issue was the bed, a little firmer than we are used to but still comfortable and the bedding was spotless.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 12, 2013

I have lost count on the number of times I have stayed here on buisness and it has always been clean and tidy and the staff were always very helpfull and friendly.
Stayed once with my children and the staff went out of their way to make sure they had everyhting they needed and made sure that I got to watch the rugby on a big TV instead of suffering through the football at the bar!
there is a little Italian restaurant round the corner which is worth a visit and if you tell them you are staying at the hoilday inn then you get a discount!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeePrice01, General Manager at Holiday Inn Express Newport, responded to this review, April 15, 2013
I was very pleased that you decided to use the hotel again for your most recent visit and I am glad that we did not fail to live up to your expectations
Many thanks for the lovely feedback and we hope to welcome you back in the very near future

Kind Regards
Lee Price
General Manager
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Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed April 11, 2013

We have stayed at this hotel in June 2012 and found the hotel to be excellent with friendly and welcoming staff.

We stayed again for 2 nights in April 2013 and the level of service and amenities remain exceptional and we would have no hesitation in recommending the Hotel to family and friends

Thanks to all staff for making our stay enjoyable

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cardiff
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 30, 2013 via mobile

Friendly staff spotlessly clean hotel. Only negative was we like feather pillows but the ones there are foam.
We ate at the dragonfly pub next door. Lovely atmosphere within the pub with open fires and a nice range of wines and beers.however the food was good but honestly was over priced for what it was

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Newport

Address: Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Newport
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 20 Hotels in Newport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Newport 3*
Number of rooms: 125
Official Description (provided by the hotel):
Choose the good-value Holiday Inn Express Newport hotel for convenient links to the M4 and Cardiff. Holiday Inn Express Newport is 20 minutes' drive from Cardiff city centre and 30 minutes' from Cardiff International Airport, with plenty of complimentary parking .Our handy location beside Celtic Springs Business Park, 6 miles from Newport town centre, puts local companies on your doorstep. You can check email with free wireless Internet available throughout. Make yourself comfortable on a leather sofa in the bar and chat to friends over a beer. Invite 10-55 people to an event in our 5 naturally lit meeting rooms, all equipped with LCD projectors and wireless Internet. Holiday Inn Express Newport offers a free continental breakfast with selected hot items each morning and under 18s stay for free in our Family rooms. It's just 12 miles to sports events in Cardiff's Millennium Stadium and nights out in Cardiff Bay's lively bars. ... more   less 
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Also Known As:
Holiday Inn Express Newport Hotel Newport
Holiday Inn Newport
Holiday Inn Express Newport Wales

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