Went here for a birthday party meal, party of 10. Large car park shared with shopping area. Didn't book but they fitted us in after about an hour which wasn't bad. Drinks were reasonable. Athmosphere was good with lot's of children in.
The menu was varied with good early bird deals on offer. Lot's of steak dishes but veggy options too. You order your food at the bar, give your table number and they bring it to the tables when it's ready.
The biggest problem was there were just two people serving behind the bar, serving drinks and taking food orders. They were quick and tried their hardest but the que was horrendous. Some people just left to go somewhere else. As we ordered seperatley the food came at different times because of the delay between orders.
The food was excellent though. I went for a double rump steak (2x6 oz) for £10.99 requested medium. Steaks arrive on a skillet, sizzling like mad. This made the food smell wonderful. Cooked as requested, medium, very juicy and well presented.
Can't fault the food really, good quality and value. However, to put just 2 persons behind the bar to deal with the entire resteraunt and on a bank holiday weekend, is just poor service. If there was just one more person taking food orders only, there would have been a lot less unhappy people. Most people don't mind waiting, you expect it when you don't book. But you should at tleast be able to get a drink while you wait.
Come on Parc-y-Prior, put another person behind the bar when it's busy.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.