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“Cardiff - amazing city centre hotel” 5 of 5 stars
Review of Park Plaza Cardiff

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Park Plaza Cardiff
4.0 of 5 Hotel   |   Greyfriars Road, Cardiff CF10 3AL, Wales (City Centre)   |  
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Ranked #4 of 81 Hotels in Cardiff
Taunton, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Cardiff - amazing city centre hotel”
5 of 5 stars Reviewed April 20, 2013

Beautiful city and a super hotel to stay in. Slick check in, friendly and efficient staff and a great room - well maintained and overlooking the Museum of Wales, Cardiff Castle and Stadium - great views. Staff were very, very helpful - food fab (great room service) nothing too much trouble. Loved the closeness to shopping and the sites.....great comfort and 100% recommend. Air conditioning is a must - did not disappoint. Thank you to staff and management for a lovely stay. We will be re-booking!

Room Tip: high floor. the best - to the back overlooking the museum and sights if possible
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,192 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed April 18, 2013

I loved our recent stay at the Park Plaza Cardiff. We came away for a weekend away and we could not off ask for any more. Staff attentive, polite especially the warm welcome from reception. We will be back cannot wait!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester
Top Contributor
70 reviews 70 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 16, 2013

i stayed here for 3 nights in late March 2013. I got an upgraded room which was spacious and comfortable with a free half bottle of wine. However, the decor was very brown and beige! The bed was comfy. The breakfasts were fine - and the poached eggs were perfect! Service was generally good. The car parking was very expensive. The hotel is a converted office block and it soemtimes shows. All-in-all, this hotel is OK if a bit pricey for what it is.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed April 15, 2013

We came in to the bar for one drink and due to the service from one of the bar staff, we found out her name was Amy, we decided to stay for several more. Amy made us feel welcome upon arrival, very helpful and sociable. We had come from the Park hotel which was pleasant but the Park Plaza came into their own and I would definitely put this down to Amy's service. We will definitely be coming back again. Katy and Sarah.

Stayed April 2013, traveled as a couple
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Beaumaris, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 15, 2013

Stayed again at Park Plaza and its still the best hotel in the city. The staff are all really friendly and helpful and unlike lots of other hotels you are treated as a human being and they want to ensure you enjoy your stay. The swimming pool is lovely although I didn't try the gym or spa they looked great.

The rooms are fanatic with really comfy beds and nice linen and a proper power shower and bath with lovely huge towels.

The restaurant has an amazing new menu the Thai fish cake starter and Jaffa cake tort pudding were my highlights.

Can't wait to go back.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 12, 2013

Stayed here for a short tourist break with my son. It is centrally located and excellent value. The staff are friendly and knowledgable, the rooms are well equipped and spotlessly clean and I really can't fault it; it is very professionally run and exactly what you would expect.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Royal Tunbridge Wells, United Kingdom
Top Contributor
64 reviews 64 reviews
57 hotel reviews
Reviews in 51 cities Reviews in 51 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed April 12, 2013

I stayed here for a night whilst on business in Cardiff on the basis of a some very good online reviews. I was not disappointed and have no hesitation in recommending the hotel to others looking to stay in Cardiff.

The service in the hotel was of a high standard, as were the rooms. The latter are well appointed and large with everything you need. Wifi was also free of charge. Whilst I did not have dinner in the hotel, if the quality of the breakfast is mirrored in the dinner, then there should be no problem. Given the quality of the hotel, the cost for b&b for a city centre represented excellent value (booked through the hotel website)

The location is perfect for the centre of Cardiff and there is a car park opposite. It is NCP, so typically on the pricey side, but the hotel has arranged a 20% discount.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Plaza Cardiff

Address: Greyfriars Road, Cardiff CF10 3AL, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff > City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Cardiff
#3 Family Hotel in Cardiff
#3 Romantic Hotel in Cardiff
#4 Business Hotel in Cardiff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Cardiff 4*
Number of rooms: 129
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Also Known As:
Park Plaza Cardiff Hotel Cardiff
Cardiff Park Plaza
Park Plaza Cardiff Wales

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