We stayed ovenight at this hotel as a birthday weekend treat. The location of the hotel is perfect if you want to be in the centre of all the cafes, bars and attractions. Stayed in room 5 which had a a fabulous view across the bay and of the Millenium Centre, athough there was quite a lot of noise early in the morning from delivery vans outside delivering goods to the surrounding bars. The room itself was clean and comfortable with a huge bathroom but the old television and shelving for the tea and coffee facilities could do with updating as it felt out of place with the theme of the room. The room could also do with a small table to be able to sit at to drink a cup of tea or glass of wine . Whilst there were tea and coffee facilities in the room there were no biscuits provided which I would have expected in a boutique hotel and £100 a night.
There was no information provided about the facilities of the hotel in the room. I had to ask what time breakfast was available from and was told that it was 8 until 10am. The following morning we went down for breakfast at 9.40 to find it deserted and everything had been cleared away. Only the chef was around who told us that that breakfast was 7.30-9.30am - which is an unreasonable time for breakfast to finish on a Sunday morning. He did say we could still choose anything off the menu and made us a drink. We felt uncomfortable so we asked for something quick as we were hungry and then left.
At 10.30 we also received a knock on the room door from the cleaner asking what time we were leaving. Checkout was not supposed to be until 12pm.
Overall, the hotel is clean and comfortable in a great location but the service could be improved upon.
- Official Description (provided by the hotel):
- This elegantly restored Georgian town house is situated in the oldest terrace in Cardiff Bay, opposite the millenium centre. We offer superb luxury accommodation, comprising of six lavishly furninshed, luxury bedrooms. Facilities include king-sized beds, Wi-fi facilities, free-to-view television, beverages, some with views of Cardiff Bay. Sumptuous en-suite bathrooms, include one with a whirlpool bath and one with a wet room appointed to the highest standards, with extra large fluffy towels, bathrobes and toiletries.Delicious full welsh breakfasts or a generous seasonal buffet are served in our Bar Cwtch. Relaxed days can be spent with a coffee or a glass of good wine or a speciality beer sitting on leather couches, with a newspaper and enjoying the cosy warmth of a wood-burning stove.Arrive with us as a customer, leave as a friend. ... more less
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- Also Known As:
- Jolyons Boutique Cardiff
- Hotel Jolyons Boutique
- Jolyon's Boutique Hotel Cardiff, Wales