I'm the one who wrote the 'OK BUT NEEDS REFURBISHMENT' review/ Stayed here again recently ( December of as we thought it would be good second time as we had a apology letter after we complained saying they've been tryin to improve. Well, the rooms are the same in decor, not in the full new style, but most have the new carpets now and also are spotless and everything works! The staff were also great this time round. And this hotel was great again!
I would reccomend because they have nice staff consistently now (stayed for over a week - builders in house) and our room was done brilliantly everyday and was very comfortable. swimming pool was the same but was nice.
Lounge and breakfast is nice with nice leather sofas - we were also in a more modern corridor too than last time. Reccomended! Up to Holiday Inns nice high standard now!