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“Don't really want to share!!” 5 of 5 stars
Review of Ibis Cardiff Gate

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Ibis Cardiff Gate
2.0 of 5 Hotel   |   Malthouse Ave | Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8RA, Wales   |  
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Ranked #26 of 81 hotels in Cardiff
Southampton, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Don't really want to share!!”
5 of 5 stars Reviewed January 28, 2014

Supreme comfort at a competitive price. Great to be able to take the dog too. Easy to get to and parking ample. Bit of a drive into Cardiff but worth the trouble! Could use the park and ride if you didn't need to have the dog close by which is excellent value £3 per car. Will be going back if too many others don't catch on. Lovely to have the WC and shower in a room together rather than separate for privacy. Lovely staff and nothing too much trouble.

Room Tip: Not telling you otherwise won't get it again but the ground floor is an excellent option for the...
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this review, January 29, 2014
Dear Clare O,
Thank you for your nice comments regarding your recent stay at Ibis Cardiff Gate. I am glad you enjoyed it so much.
We look forward to welcoming you and your dog back.
Best Wishes
Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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299 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Abingdon, United Kingdom
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 27, 2013

Needed a hotel to do family visits in and around Cardiff before Christmas Tried the IBIS this time. Room a little tired but ok Hairdryer did not work but had my own. Breakfast good and room really warm . Staff very helpful. Also being on the services there is a choice of food options including a Waitrose picnic. Will stay again

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this review, December 28, 2013
Dear Liz M,
I am glad you chose to stay at Ibis Cardiff Gate and that you enjoyed your stay. I will pass your comments about the hairdryer onto my maintenance team.
We look forward to welcoming you back again.
Best Wishes
Daniel M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 16, 2013

we booked two double rooms ,on enterting the reception we was greeted by a young very friendly man who quickly booked us all in , on entering the room we where greeted with the biggest bed i have seen crisp clean white sheets and a memory foam topper very comfy bed and a very good nights sleep bathrooms are good with large walk in shower large tv with built in facilities to set an alarm call overall a good hotel would definitly go again and very good value 2 rooms for 55 00 fantastic

Room Tip: all rooms ok
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this review, December 17, 2013
Dear Gordon C,
Many Thanks for your nice review about your recent stay at Ibis Cardiff Gate hotel. I was very pleased to read that you found my staff friendly and hotel good value for money. I will share your comments with my team and we all look forward to welcoming you back soon. Best Regards.
Daniel
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Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 14, 2013

well, i can say the hotel itself was good and breakfast was good. But i can honestly say i will not return as long as KAMILLA is working there, i have never met such a rude, obnoxious person in all my life. Her attitude and tone of voice is disgusting, she should take some lessons off the 2 welsh receptionists

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this review, December 16, 2013
Dear Derek B, thank you for your time posting a review about your stay at Ibis Cardiff Gate. I am happy that you enjoyed the hotel, but I was really desappointed to read that it was marred by Kamilla's attitude. Could you please contact me directly on daniel.mlcousek@accor.com to discuss it more in detail. Best Wishes. Daniel (General Manager)
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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 14, 2013

I booked this hotel for three reasons; it was near my destination, it had availability for my dates and the prices were right. The bed was amazingly comfortable. Everything worked and the breakfast and the 'lay-out' was better than some four star hotels I have stayed in.

Room Tip: In the middle of a busy junction but very quiet in the room.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this review, December 16, 2013
Dear Traveller Misheck,

Many thanks for posting a review about your recent stay at Ibis Cardiff Gate. I was most delighted to read that you enjoyed it so much and look forward to welcoming you back. Best Wishes. Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ibis Cardiff Gate

Address: Malthouse Ave | Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8RA, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Beach Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Cardiff
#5 Best Value Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Cardiff Gate 2*
Official Description (provided by the hotel):
Ibis Cardiff Gate is a budget hotel, located just outside Cardiff city centre. Book the hotel for access to the M4 as well as Cardiff gate Business Park. The 78 modern guest rooms all have Free Wifi throughout and satellite TV. You can enjoy breakfast ora light meal at the Café or relax with a drink in the friendly bar. There is a meeting room for up to 25 people, and free private outdoor parking available at the hotel. The hotel is perfectly located for Cardiff Gate Business Park, Pentwyn and Pontprennau, and is a 15 minute drive from Cardiff city centre. Cardiff international Airport is 21 km from the hotel. ... more   less 
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Also Known As:
Ibis Cardiff Gate Hotel Cardiff
Accor Cardiff Gate
Ibis Cardiff Gate Wales

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