I chose this hotel for an overnight work trip because it had good reviews on this site. However it really has been a bad experience. Arrived to find room smelly - really stank of stale cigarettes - and a bed that had hairs in it and a dirty bedspread. The hotel should not be 3 star. It's barely a 2*. The staff did their best to help once i pointed out the terrible state of the room but it was too late by that point. I arrived late and needed some food so went to hotel restaurant. Food was burnt and tasteless - and overpriced even if it was cooked properly. Service was non existent and had to repeatedly ask for what i needed. I don't like writing bad reviews - prefer to write about the good travel experiences I have. But i would advise people to stay elsewhere in cardiff if they want a clean room, decent service and edible food.
- Also Known As:
- Best Western PLUS Maldron Hotel Cardiff, Wales
- Official Description (provided by the hotel):
- The Best Western PLUS Maldron Hotel in Cardiff City Centre opened on the 16th of May 2011. Located in the heart of the city on St Mary Street, the Maldron Hotel is one of the most conveniently located hotels in Cardiff City Centre adjacent to Cardiff Central Railway Station. Millennium Stadium is only a short walk from the hotel. The 12-story Best Western Plus Maldron hotel Cardiff comprises of 216 air-conditioned guest rooms as well as bar, restaurant and meeting rooms. Facilities at a glance: •216 air-conditioned guest rooms• FREE Broadband & wireless internet access•Cardiff city centre Hotel•Stir Restaurant & Bar•Dedicated Business centre - 8 state-of-the-art Cardiff conference rooms. ... more less
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