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“Very smart hotel, ideal for the city centre” 5 of 5 stars
Review of Novotel Cardiff Centre

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Novotel Cardiff Centre
4.0 of 5 Hotel   |   Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales   |  
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Ranked #9 of 81 Hotels in Cardiff
GreenLeadersSilver level
Redditch
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Very smart hotel, ideal for the city centre”
5 of 5 stars Reviewed July 18, 2014

Arrived at this hotel early evening and was greeted with a welcome smile, reception was very efficient at getting me checked in and in a matter of minutes I was off to my room and wow....

The room was very smart with a contemporary feeling. The furnishing were extremely clean and well presented.

Breakfast was the usual buffet but there was nothing tired about any of it, it all looked and tasted fresh.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, July 21, 2014
Thank you for taking the time to review your recent stay.

We were delighted to understand that you had a very positive experience of the Novotel Cardiff Centre and that you were impressed with the service, your room and breakfast.

I hope that you will choose to return again very soon.

Kind regards

Chris Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,234 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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English first
New York
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 17, 2014 via mobile

Last night I slept well in this cute hotel near Cardiff Center. It's quiet and great for kids. They offer extra pull out beds, toys, pool and good sized rooms. It's clean and the service is excellent. People are nice. One drawback is that the bathroom does not have lockable solid doors. The doors are frosted windows.

Stayed July 2014, traveled with family
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, July 17, 2014
Thank you for your review.

I am delighted that you had a pleasant stay with us at the Novotel Cardiff Centre and that the highlights for you included; family friendly element, cleanliness, service and quality of sleep.

I hope that should you return to Cardiff again, we will have the pleasure of welcoming you back.

Kind regards

Chris Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derbyshire, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 16, 2014 via mobile

Couldn't ask for anything more. Stayed over the weekend for the speedway staff were very helpful when I arrived as I was in a bit if a rush. Short walk into the city. Leisure facilities well maintained and the room was very clean and comfortable. Breakfast was enjoyable and a lot to choose from. Parking chargeable at £9 but lower than some other hotels so no qualms. Already booked for next year. See you in 2015 :) .

Stayed July 2014, traveled with family
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, July 17, 2014
Thank you for your great review and feedback.

I'm delighted that you and your family had an 'absolutely fantastic' stay with us and that you enjoyed the services and facilities that Novotel Cardiff offers.

I look forward to being able to welcome you back next year.

Kind regards

Chris Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 12, 2014

About 10-15 minute walk to town but all well lit. Not the 'nicest' of areas location but only in terms of picturesque-ness! Many many shops and restaurants as well as museums and attractions.
Lovely pool and small jacuzzi etc nice when its quiet.
Didn't use restaurant but looked appealing!
Comfy beds and simple rooms.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, July 14, 2014
Thank you for your review following your recent stay.

I am pleased that overall you enjoyed the services and facilities of Novotel Cardiff.

I hope that you may choose to return again soon and that I may have the pleasure of welcoming you both back.

Kind regards

Chris Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 9, 2014

This location is good to get to by car, then a bit of a walk into the centre.
It's nice to get out of all the noise and business when you go back to hotel.
Then just over the road (opposite carpark entrance) you can go and stroll around the water.

Parking was £8.00, they also allowed us to park there after checking out for the day.

I paid to upgrade the room to the Exectutive Suite,
but probably wouldn't have bothered now i've been. Seems the only benefit was a coffee machine.. and that wasn't very nice.

A gym and spa is also in the building.. but didn't use these facilities.

Breakfast has a nice big selection, which is being topped up all morning.

Friendly and helpful staff.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, July 10, 2014
Thank you for your review and rating.

I am pleased that you enjoyed the services and facilities of the Hotel.

Please note that our Executive upgrade includes; complimentary bottled water, bath robe, slippers, Nespresso machine and upgraded WiFi.

I hope that I may have the oppotunity to perhaps welcome you both back again in the future.

Kind regards

Chris Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Cardiff Centre

Address: Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Cardiff
#3 Luxury Hotel in Cardiff
#5 Family Hotel in Cardiff
#6 Business Hotel in Cardiff
#11 Romantic Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Official Description (provided by the hotel):
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at Millennium Stadium and shops, restaurants and entertainment at Cardiff Bay. Enjoy our Elements Restaurant and Bar, superb indoor swimming pool, gym, sauna, steam bath and whirlpool. Guests on a business trip will find WiFi internet and nine meeting rooms at their disposal including The Warehouse, a fabulous venue for weddings and conferences alike. 120 parking spaces at GBP 8 per day. ... more   less 
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales

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