Room small, but clean, however, a huge damp patch over the bed and plaster falling off near the window wasnt the best start for a wedding anniversary. No bath, but good shower. I hard pillow each. Staff changed duvet as it was feather. Didnt get a wink of sleep for all the wrong reasons on my wedding anniversary.....the noise started about 1pm and lasted til 6am......drunken guests in the floor above pulling out fire hose, screaming, slamming doors, jumping on beds, running in an out of each others rooms.......
The night manager was sympathetic, and helpful. He visted the noisey guests several times, but short of calling the police out, there wasnt much he could do but wait til the drunken guests fell asleep. He did offer to move me to another room, but I didnt see the point by 5.30am to be honest, and didnt want to wake my husband to move...yes, thanks to Jack Daniels, he slept through the whole debacle!
The manager said this type of situation happens on a regular basis, especially at weekends when the hotel is full of stag and hen parties.
Breakfast was good, albeit a bit greasy, staff friendly enough. One young guy called Curtis when out of his way the whole time I was there, nothing too much trouble for him. An asset to the place.
I wouldnt recommend this hotel because they seem to be losing custom as they welcome rowdy and disruptive guests I feel, just to have full occupuncy, a shame.
I was offered a full refund, but as a paid in cash, I still await the promised telephone call from the general manager.
- Official Description (provided by the hotel):
- This Cardiff hotel has amenities for business and leisure guests alikeA modern refuge near a historic city centre awaits. The hotel boasts modern fresh, comfortable guest rooms feature and guest enjoy complimentary access to the Leisure Suite, Free Wifi and car parking. Cardiff's historic city centre is only 6.4 kilometres from the hotel.Millennium Stadium and Wales Millennium Centre, and Cardiff Castle, Bay and International Arena are nearby, and the hotel is easily accessed from the motorway network.Light bar fare is served all day in the comfortable lounge area, and RBG Bar & Grill offers delicious evening meals.The complimentary Leisure Suite features a well-equipped fitness centre. ... more less
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- Also Known As:
- Park Inn By Radisson Cardiff North Hotel Cardiff
- Park Inn Cardiff
- Cardiff Park Inn
- Park Inn Hotel Cardiff
- Park Inn By Radisson Cardiff North Wales