I left this review on the Park Inn North by accident - it was this hotel that I meant.
It's really difficult to sum up all the good elements of this hotel because there is quite a lot of great aspects to staying here that you would only appreciate once you have been here.
I have reviewed this hotel before and stay here quite often. The reason I will review it again is that they always go the extra mile for me and I would like to show my appreciation.
Many city centre hotels are a bit utility - that is you stay in a room, and that's about it. There is much more here.
Straight away - easy access thanks to parking in the basement
Reception is huge and very well fitted out, unlike the 'check in and go to room' hotels, this hotel has a bar, restaurant and there is a good feel as soon as you arrive.
The bar is excellent, everything you need. You can eat in the bar or the restaurant, food is good and quick - no fuss. Staff are like real people who you can talk to and make me feel really at home. Also a fast Internet following an upgrade recently.
Reception staff are friendly and nice people. I have needed washing done last minute, printing when on business, and help with other things, never a problem to them. Excellent.
The restaurant will listen to you if you want something different and then just cook it, if you need a certain type of food - ask here and you will probably get it. They understand food allergies and special requests well.
The Management team have taken a lot of time to make sure they get it right. Not with a fuss, it happens behind the scenes.
The breakfast is second to none, it's hard not to try everything from the buffet. Service is excellent and from people who have something to say (personality), and then great service. I have read some negatives around this and frankly, knowing the people here, I don't believe them.
The room services and the housekeeping are also excellent, fast laundry service, extra duvet when I wanted it, again no fuss.
Park Inn group have a 'Yes I can' policy and I think they live up to it. The 'feeling' I get is up with the best hotels that I have stayed in even 5*.
To sum up, great facilities, great service, nice place to stay, good feeling.Thank you all. Stay here.
Room Tip: Ask for one of the recently refurbed room or upgrade to business room.
- Official Description (provided by the hotel):
- Hotel located in the heart of the city, opposite Cardiff International Arena. ... more less
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- Also Known As:
- Park Inn By Radisson Cardiff City Centre Hotel Cardiff
- Park Inn Cardiff
- Cardiff Park Inn
- Jurys Inn Cardiff
- Park Inn By Radisson Cardiff City Centre Wales